Customers frequently reported extremely slow service, especially at the drive-thru, with wait times often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Cleanliness
Numerous customers noted unsanitary conditions, including dirty tables, malfunctioning drink machines, and unkempt restrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
Staff Competence
Several reviews pointed out a lack of professionalism and training among staff, contributing to poor customer service experiences.
BI
Belle Iza
1 day ago
4.0
Toujours un bon service à la commande à l'auto
BG
Benjamin Gagnon
Feb 17, 2026
1.0
Insalubre, l'huile des friteuses n'a pas été changée depuis tellement longtemps qu'on dirait que j'ai du poivre sur mes patates, les employés n'on pas de filets a cheveux, bon courage a ceux qui tenteront d'aller y manger,
ND
Nicolas Delage
Feb 2, 2026
1.0
Jamais capable de recevoir sa commande a la fenêtre et vous fait attendre 10 minutes devant la porte comme un moron tout ça pour avoir un erreur ou plus dans la commande.
DV
Danny Villeneuve
Jan 26, 2026
1.0
Service reçu aux alentours de 16h20 le 26 Janvier 2026.
Je vais acheter un petit café et une fois arrivé à la caisse on me dit que ça coûte 1,87$. J'explique que présentement les cafés sont 1$. Elle me dit : je vais aller demander à mon superviseur et elle revient en me disant qu'incluant les taxes cela coûte 1,87$. Je lui mentionne que c'est impossible qu'il y aille 0,87$ sous de taxe sur un item de 1$. Le superviseur revient et me charge 1,15$ sans rien me dire et sans excuses. La raison pour laquelle je prends le temps de faire le commentaire est que c'est presque comme ça à chaque fois que je vais me chercher un café à cet endroit.. Je dois m'obstiner pour avoir mon café au bon prix. Je me demande à combien de clients cette erreur de prix est arrivée..
PP
POG POG
Jan 25, 2026
1.0
Il y avait une file de plus de 10 voitures au service au volant et il n’y avait aucun employé qui prenait les commandes des clients.
What are McDonald's Gatineau's regular hours of operation?
McDonald's Gatineau is open 24 hours daily, from Monday to Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 every day of the week.
Is there a drive-through available at McDonald's Gatineau?
Yes, the drive-through is open 24 hours a day, seven days a week.
What meals are served at McDonald's Gatineau?
They serve breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
McDonald's Gatineau accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this location have casual attire requirements for customers?
Yes, casual attire is appropriate for dining at McDonald's Gatineau.
Can customers pick up their orders in-store?
Yes, this McDonald's offers in-store pickup as well as delivery services.
Which nearby coffee shop can McDonald's customers visit for coffee?
Starbucks is nearby, making it convenient for customers to enjoy a wider variety of coffee and beverages before or after their visit.
Are there nearby fitness facilities customers can visit around McDonald's Gatineau?
Yes, Anytime Fitness is located nearby, offering gym and sports fitness instruction services for customers interested in workouts before or after dining.
Where can customers find banking or ATM services close to McDonald's Gatineau?
TD Canada Trust Branch and ATM as well as The Exchange Network ATMs are nearby for convenient banking and cash withdrawal.
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