Numerous customers reported extremely slow service, with waits of 30 minutes or more for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and tables, as well as broken equipment.
Staff Competence
Feedback indicated a lack of training and professionalism among staff, with some customers expressing frustration over poor service.
Food Quality
While some customers enjoyed the food, many reported issues with cold or poorly prepared items.
PP
Philippe
2 days ago
1.0
Attente interminable pour un déjeuner.
(Problème de système informatique)
CW
Craig Williams
5 days ago
1.0
I don't have McDonald's often, because it's frustrating that they get my order wrong about 50% of the time, but my last visit there was... well, probably my LAST visit.
It wasn't very busy and I didn't order anything unusual, but I waited quite a while. I had time to watch the guys preparing the food and watched one of them scratching his scalp, looking under his nails, then preparing the food without washing.
I was in a hurry, so I didn't ask for a replacement. I just ended up throwing it in the garbage. I'm not going to eat his dandruff flakes.
ML
Martine Legault
Jan 2, 2026
1.0
Attendre 10 minutes au service à l’auto pour ce faire dire que nous ne pouvons pas avoir notre café latté parce qu’ils la nettoient😡
SG
Stephane Gauthier
Dec 27, 2025
1.0
Order a big mac with NO CHEESE, they had it written on the invoice and sticker on the box. Well, they still put cheese in it. Ordered 2 hamburger (not cheeseburger). They wrapped cheeseburger in hamburger black paper. They always screw up orders.
AE
Allison Ethier-hatt
Dec 13, 2025
1.0
Je suis venue avec une amie au service au volant après avoir commandé en ligne, nous avons attendu 30 MINUTES au service au volant, et en obtenant nos commandes, il nous manquait la moitié des items, et la nourriture était froide. Une chance que nous avons vérifier notre commande avant de partir. Nous sommes très déçues de notre expérience auprès de cette succursale.
What are McDonald's Gatineau's regular hours of operation?
McDonald's Gatineau is open 24 hours daily, from Monday to Sunday.
Does this McDonald's offer delivery services?
Yes, delivery is available 24/7 every day of the week.
Is there a drive-through available at McDonald's Gatineau?
Yes, the drive-through is open 24 hours a day, seven days a week.
What meals are served at McDonald's Gatineau?
They serve breakfast, lunch, and dinner.
What payment methods are accepted at this McDonald's?
McDonald's Gatineau accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this location have casual attire requirements for customers?
Yes, casual attire is appropriate for dining at McDonald's Gatineau.
Can customers pick up their orders in-store?
Yes, this McDonald's offers in-store pickup as well as delivery services.
Which nearby coffee shop can McDonald's customers visit for coffee?
Starbucks is nearby, making it convenient for customers to enjoy a wider variety of coffee and beverages before or after their visit.
Are there nearby fitness facilities customers can visit around McDonald's Gatineau?
Yes, Anytime Fitness is located nearby, offering gym and sports fitness instruction services for customers interested in workouts before or after dining.
Where can customers find banking or ATM services close to McDonald's Gatineau?
TD Canada Trust Branch and ATM as well as The Exchange Network ATMs are nearby for convenient banking and cash withdrawal.