McDonald's

3.3
2211 reviews
Service-au-volant stationnement McLivraisonᴹᴰ

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
695, Rue Davidson Ouest, Gatineau, QC
J8R 2T1, Canada

Hours

Reviews

3.3
2,211 reviews
5 stars
625
4 stars
519
3 stars
405
2 stars
214
1 star
448

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with waits of 30 minutes or more for orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and tables, as well as broken equipment.

Staff Competence

Feedback indicated a lack of training and professionalism among staff, with some customers expressing frustration over poor service.

Food Quality

While some customers enjoyed the food, many reported issues with cold or poorly prepared items.
  • PP
    Philippe
    2 days ago
    1.0
    Attente interminable pour un déjeuner. (Problème de système informatique)
  • CW
    Craig Williams
    5 days ago
    1.0
    I don't have McDonald's often, because it's frustrating that they get my order wrong about 50% of the time, but my last visit there was... well, probably my LAST visit. It wasn't very busy and I didn't order anything unusual, but I waited quite a while. I had time to watch the guys preparing the food and watched one of them scratching his scalp, looking under his nails, then preparing the food without washing. I was in a hurry, so I didn't ask for a replacement. I just ended up throwing it in the garbage. I'm not going to eat his dandruff flakes.
  • ML
    Martine Legault
    Jan 2, 2026
    1.0
    Attendre 10 minutes au service à l’auto pour ce faire dire que nous ne pouvons pas avoir notre café latté parce qu’ils la nettoient😡
  • SG
    Stephane Gauthier
    Dec 27, 2025
    1.0
    Order a big mac with NO CHEESE, they had it written on the invoice and sticker on the box. Well, they still put cheese in it. Ordered 2 hamburger (not cheeseburger). They wrapped cheeseburger in hamburger black paper. They always screw up orders.
  • AE
    Allison Ethier-hatt
    Dec 13, 2025
    1.0
    Je suis venue avec une amie au service au volant après avoir commandé en ligne, nous avons attendu 30 MINUTES au service au volant, et en obtenant nos commandes, il nous manquait la moitié des items, et la nourriture était froide. Une chance que nous avons vérifier notre commande avant de partir. Nous sommes très déçues de notre expérience auprès de cette succursale.

Frequently Asked Questions About McDonald's

What are McDonald's Gatineau's regular hours of operation?

McDonald's Gatineau is open 24 hours daily, from Monday to Sunday.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 every day of the week.