Dairy Queen (Treat)

4.1
489 reviews
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Business Details

200 Principale St, Gatineau, QC
J9H 6J4, Canada
(819) 682-4444
https://www.dairyqueen.ca/
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About

Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
200 Principale St, Gatineau, QC
J9H 6J4, Canada

Hours

Reviews

4.1
489 reviews
5 stars
238
4 stars
147
3 stars
57
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly while others were reported as rude or apathetic.

Product Quality

Many customers expressed dissatisfaction with the quality of ice cream and blizzards, citing issues like incorrect orders and poor preparation.

Cleanliness

Several reviews highlighted cleanliness issues in the restaurant, with reports of dirty conditions and unsanitary environments.

Speed of Service

Customers noted long wait times, especially during busy periods, with some expressing frustration over slow service.

Promotions and Offers

There were complaints regarding the lack of participation in promotional offers, particularly during the 85th anniversary event.
  • LC
    linguini the cheff
    Oct 15, 2025
    1.0
    MerhabađŸ„€đŸ„€đŸ’”đŸ’”âœŒïžđŸ„ș
  • GS
    G S
    Sep 16, 2025
    1.0
    Stayed in the rest room the whole night after I had a cone .terrible never again
  • ML
    Michel Laronde
    Sep 13, 2025
    1.0
    Hello , me and my wife are very upset , we understand that not all franchises are the same but you should make certain things mandatory for all the locations , 85 th anniversary at this location , they even had a display in front of cash to say 85th year but no deals at all , we were going for 2 blizzards at 85c and were told that the manager decided not too have the deal at their location , to me you should remove them as a franchise , something important like 85th year anniversary and they would not be here without you and they chose to do nothing with the anniversary , too me that is mean and selfish and clearly the manager there doesn't care about their customers , so now we need to go to ottawa if we want to get the special depending if they also chose not to participate in the deal, you should make certain deals like this one mandatory if they want to keep their dairy queen name , 85 anniversary should be for all the dairy queen in the world not just for some of them , so we didn't buy anything and left , we are pissed ..
  • CW
    Claire Woods
    Sep 11, 2025
    1.0
    Wow. Le pire service Ă  la clientĂšle que j’ai reçu cette annĂ©e. Je comprends que c’est un emploi au salaire minimum, mais cĂąline, c’est quoi l’affaire avec juste fixer les clients Ă  la caisse avec un regard bĂȘte pendant 4 minutes sans dire un mot ? Quoi, faut que je passe ma propre commande ? Et c’est toujours les deux mĂȘmes gars : un avec les cheveux bruns plats, et l’autre avec les cheveux noirs frisĂ©s. Si vous ĂȘtes aussi misĂ©rables que ça, partez. Vous n’ĂȘtes pas des esclaves, quelqu’un d’autre peut faire votre job.
  • YP
    Yann Prévost
    Sep 5, 2025
    5.0
    Trùs bon les ouragans 😋
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Frequently Asked Questions About Dairy Queen (Treat)

What are the operating hours of Dairy Queen (Treat) located at 200 Principale St, Gatineau?

Dairy Queen (Treat) is open daily from 10:00 AM to 10:00 PM.

What signature treats does Dairy Queen (Treat) offer?

They specialize in soft-serve ice cream, BlizzardÂź Treats, frozen novelties, and DQCakes (ice cream cakes).