PFK

2.5
977 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

PFK
258 rue Notre-Dame, Gatineau Mills, QC
J8P 1K4, Canada

Hours

Reviews

2.5
977 reviews
5 stars
211
4 stars
100
3 stars
114
2 stars
102
1 star
450

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times for food, often exceeding 30 minutes, with some experiences lasting over an hour.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of accountability for mistakes, and unprofessional behavior.

Food Quality

Feedback indicated that food quality was often subpar, with issues such as cold or overcooked items, incorrect orders, and unsanitary conditions.

Cleanliness

Many customers noted that the restaurant, including restrooms, was dirty and in need of maintenance.
  • KB
    Kasandra Béland-Richard
    1 day ago
    2.0
    Les portions sont minuscules pour le prix et la nourriture est arrivée froide. Le goût était bon par contre.
  • MC
    Mikayla Caron
    Jan 1, 2026
    1.0
    Everytime we order from here via Uber Eats, it takes a ridiculous amount of time to be ready!! Like 40 minutes. We've had drivers drop out of delivery because it's such a ridiculous wait time. Once they pick up the order they still have to bring it to us, about 15-20 minutes away (off Ernest-Gaboury). Things are often forgotten and food is usually cold. Get some new employees, and actually train them on how to do their job!!
  • CL
    Chris Lacroix
    Dec 29, 2025
    1.0
    This is the worst restaurant I have ever been to. The customer service is genuinely the worst I have ever experienced. The workers are rude and curt. The place is filthy. The wait for food is egregiously long. The food is subpar and most of all, they're incredibly incompetent. They get orders wrong constantly. I don't think I've ever ordered from this location and not had some aspect of my order not messed up. When you call them about your order being incorrectly made, they respond rudely, deny any responsibility and hang up on you. Most recently I ordered a regular big crunch sandwich combo with a poutine and a can of Pepsi. What I received was a SPICY BIG CRUNCH SANDWICH, REGULAR FRIES (so no poutine) AND NO CAN OF POP. Like that is an impressive level of sheer utter failure to do your job. Like it takes dedication to be that bad. You literally had to add an extra UNASKED FOR ingredient to mess this up. WHY ADD THE SPICY SAUCE?!?! IT WASN'T ORDERED! How this place is still in business is a mystery to me.
  • AM
    Arthur Roméo Mpiang
    Dec 20, 2025
    1.0
    Samedi 20 décembre 2025 autour de 17h a été une pire de mes expériences. Partant d'Ottawa pour découvrir un autre KFC avec mes petits enfants. Oh lalalala pas de courtoisie pas de plat pour permettre aux enfants de poser le repas. Très décevant et le service ne cherche pas à s'excuser et propose des solutions alternatives mais plutôt répond avec tout le mépris.
  • YV
    Yem Va
    Dec 16, 2025
    2.0
    Sandwich avec le pain froid pas trop intéressant...station de travail pas super super propre,employés occupés à jaser entre eux de choses vu sur le cell d’un d’eux malgré que j'attendais... Stationnement tellement mal déblayé je suis presque restée prise....Pas une belle expérience du tout du tout...

Frequently Asked Questions About PFK

What is the address of PFK in Gatineau Mills, QC?

PFK is located at 258 rue Notre-Dame, Gatineau Mills, QC, J8P 1K4, Canada.

What are the opening hours for PFK?

PFK is open every day from 11:00 AM to 11:00 PM.