Service Speed
Numerous customers reported extremely long wait times, often exceeding 30 minutes, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, contributing to customer dissatisfaction.
Employee Behavior
Several customers noted unprofessional behavior from staff, including poor communication and lack of attentiveness.
Food Quality
Customers frequently complained about receiving cold or improperly prepared food, diminishing their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and quick service during certain visits.