Customers frequently reported extremely long wait times for their orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, with customers receiving items they did not order or missing items altogether.
Cleanliness
Several customers noted that the restaurant, including tables and bathrooms, was not clean and poorly maintained.
Staff Attitude
Feedback indicated a lack of professionalism and courtesy from staff, with some customers feeling disrespected or ignored.
Food Quality
There were complaints about the food being served cold or not prepared correctly, with some items described as unappetizing.
LP
Lapointe Production
Oct 28, 2025
5.0
T'es rapide
MC
Marie Chaussé
Oct 16, 2025
1.0
Aucune facture identification sur les sac … le pire McDonald en ville malheureusement, manque toujours plusieurs articles , manque de gestion malheureusement
GS
Gui Spin
Oct 6, 2025
1.0
2 fois de suite que je pogne des ostis de frites pas salées, avez-vous perdu la salière????
Toujours du trouble avec vous
SM
Sébastien Masse
Oct 5, 2025
2.0
J'ai répété ma commande a plusieurs reprise pour être sûr que c'était ok.
Au final je n'ai pas eu la bonne chose. Les 2 commandes suivantes on aussi eu des problèmes avec la nourriture reçu. Le gérant était accommodent mais j'arrive pas à croire qu'il fasse du profit a force de donner des choses aux clients dû a leur erreur dans les commandes.
Mes 2 burgers était laid dans leurs boîtes. Il n'y avait plus de cup a ketchup et les salles de bains étaient malpropres.
GF
Gwennaël Fossiez
Oct 3, 2025
1.0
Gandalf le gris vous dirait "FUYEZ PAUVRES FOUS"...
Je dirais pas mieux.
Commande à l'intérieur de 03 octobre 2025, 20h16.
Personne dans le restaurant, mais 20 minutes pour avoir une commande que j'ai du aller réclamer.
En plus de ça, il manquait un hamburger.
Dans le hamburger deluxe, pas de salade (voir photo). Dans le hamburger normal, pas de ketchup (voir photo)
Tout est froid.
2 employés sur leur cellulaire dans les toilettes (dont le manager il me semble).
Pas de ketchup dans le dévidoir, pas de serviettes en papier.
Une honte !!!!!
FUYEZ !
What are the daily opening hours for McDonald's at this location?
McDonald's is open daily from 5:00 AM to 9:00 PM.
During what hours is delivery available at this McDonald's?
Delivery is available from 7:00 AM to 9:00 PM Monday through Thursday and Sunday, with extended hours until 11:00 PM on Friday and Saturday.
Is there a drive-through service at this McDonald's and when is it open?
Yes, the drive-through is available daily, opening at 6:00 AM and closing at 9:00 PM on weekdays, and from 7:00 AM to 9:00 PM on weekends.
What meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner daily.
What payment options are accepted at this McDonald's?
This location accepts American Express, Visa, MasterCard, Discover, and cash payments.
Can customers pick up orders in-store at this McDonald's?
Yes, in-store pickup is available, but delivery is not offered through this location.
What is the address and contact number of this McDonald's?
The address is 1605, Av. Du Marais-Ombragé, Saint-Charles-de-Drummond, QC J2C 0B5, Canada. The main phone number is +1 819-475-9883.
Are there nearby gas stations where I can fuel up before or after visiting McDonald's?
Yes, you can find nearby gas stations such as Petro-T Harnois and Harnois close to McDonald's for convenient refueling.
What convenience stores are located near this McDonald's?
Several Circle K and Couche-Tard convenience stores are located nearby, perfect for quick shopping before or after your meal.
Are there any recreational or cultural attractions near McDonald's for visitors to explore?
Yes, nearby attractions include Promenade Rivia, a hiking trail and sports venue, Arts du vin winery and liquor store, and the historic Pont de la Traverse bridge.