Express St-Hubert

Reviews

• SP

  Stefan Plotoaga

  Jun 19, 2025
  1.0
  Asked to buy 2 “animalerie” meals the cashier rudely told me that i am not a kid. I asked her is there a way for me to get nuggets the “adult way” she told me no you cant have them. I told her thats the first time ive ever been interrogated / denied to order something on a menu.She then told me “they are small” and i told here yea that is why i wanted 2. Then she told me that they are not affiliated with st hubert but owned by another company and thats their policy. Thats the first time ive heard a restaurant not accept a customer. I went next door to the burger king to get nuggets… All this in a rude and arrogant way. This was june 19 at 7 pm Adding the followup to the review as it might be relevant for some people to know where their policies come from and their intentions. i just had the call with the manager i guess. At least somebody from there called me. His response i found a bit disturbing and i might be wrong but i thought this should at least be known by other customers if they represent the brand. As per why they do not allow adults to take a kids meal he told me and i quote “airport employees used to take them as they are an affordable option and we dont want them to have that” which to me feels a bit wrong as that might be the only thing an employee can afford and also makes it feel like he sells those at a loss which is not the case food is food that person would have payed for it at the advertised price,to which i replied “ but i am not an airport employee” he then told me that that would be descrimination ( which not allowing a group of people to buy certain food feels like but whatever some discrimination is okay but not other. He also told me arrogantly and i quote “ we dont need to obey by sthubert rules and promotions as anyways we have the clients, do you understand ? “ which again i found very rude of him. When speaking about the cashiers behavior of rudely telling me their policy he said “the cashier didnt do anything wrong she explained to you our policy” I find all of this a bit odd for sthuberts image as i have always had positive experiences in standalone locations.
• FL

  Fred Lee

  May 30, 2024
  5.0
  I wish there's St-Hubert out in western Canada. Always stop by for take out order whenever passing through YUL.
• AS

  Alex S

  Oct 10, 2023
  2.0
  I’m normally a fan of this chain of restaurants but my meal at this particular location had been a disappointment. From how the food was served to how it tasted - it was awful. The chicken tenders tasted like fried paper. The French fries were too salty. And the soda was served in a coffee cup. All this, at airport prices. Never going back to this place.
• GG

  Gabriel

  Mar 20, 2020
  3.0
  Rapport qualité prix moyen. Fast-food du poulet frit. On note une diversification intéressante du menu même si la qualité a changé depuis l’achat par une entreprise américaine. Service variable.
• HD

  Homme DeCaverne

  Oct 12, 2018
  2.0
  i stay away from fries, so i order rice. On two occasions the rice served here is under-cooked and dry.

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