Frequent complaints about incorrect or missing items in orders, particularly in the drive-thru.
Service Quality
Mixed reviews on service; some customers noted friendly staff while others reported rude behavior and poor management.
Food Temperature
Many customers received cold or stale food, leading to dissatisfaction with the overall dining experience.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and overflowing trash bins.
Long Wait Times
Customers consistently reported long wait times, especially during peak hours.
SM
Simon Meloche
1 day ago
3.0
Il manque souvent des articles dans la commande à l’auto.
MB
My Melo B
6 days ago
5.0
J'ai toujours un service hyper rapide et accueillant que se soit avec l'équipe de jour ou de soir. 95% du temps ma nourriture est chaude et délicieuse. Un de mes petits plaisirs pour me réconforter à Châteauguay lorsque j'ai passé une mauvaise journée. Merci à toutes l'équipe pour votre beaux travail !!! ❤️💛
KC
Kyrill Cirhana
Jan 5, 2026
1.0
The cashier scammed me and my friend. We wanted 2 trios with a poutine but this chaser tried to scam us by saying I only had 7$ even tho I had 12 he then made us pay and said we can only get fries and the reason why we're so mad is cause we were realy hungry that day and it was our only money and fries rly dosent feel you up the food is good but the cashiers are realy mean and sometimes are scammers
WL
Wellan Léveillé
Dec 30, 2025
1.0
4 fois en 3 semaine qu'il manque un café je te demande pas six trio calice je veut juste pouvoir boire mon ortie de café comme je l'aime
CL
C L
Dec 13, 2025
1.0
I've ordered from this mcdonald at least twice a month for 2 years from uber eats since its the only option after a certain time and im a night worker. Without fail, its always cold and stale regardless of the season of year. There's 0 customer service from either side. Im genuinely getting curious if management or ownership cares, because how have I spent hundreds of dollars if not a couple thousand over the years with 0 feedback. 10/10 do not recommend overall. Go to another location. This was my last time
What are the operating hours for McDonald's at 272, Boul. D'Anjou in CHÂTEAUGUAY?
McDonald's in CHÂTEAUGUAY is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery services, and what are the delivery hours?
Yes, delivery is available 24/7 at this McDonald's location.
Is there a drive-thru available, and if so, what are its hours?
Yes, the drive-thru is open 24 hours every day at this location.
What meals are served at this McDonald's?
This McDonald's serves breakfast, lunch, and dinner meals.
What payment options can I use at this McDonald's?
You can pay using American Express, Cash, Discover, MasterCard, and Visa at this location.
Can I order food for in-store pickup at this McDonald's?
Yes, in-store pickup is available for customers.
Does this McDonald's welcome families and children?
Yes, this location welcomes families and children and offers a children's menu.
Which nearby places can I visit before or after dining at McDonald's on Boul. D'Anjou?
You can visit Ampleman Fleuriste for flowers and gifts, TD Bank for financial services, or Salon Fresh for beauty treatments near McDonald's.
Are there other McDonald's locations near this one in CHÂTEAUGUAY?
Yes, there are several other McDonald's Canada locations nearby.
What community or health services are close to this McDonald's?
Nearby you can find Santé Globale (naturopathic holistic services), April Connor Registered Massage Therapist, Clinique Médicale de Périnatalité, and Alliance Carrière Travail community center.