McDonald's

2.9
439 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
17 Chemin Cross Loop, CHELSEA, QC
J9B 2K1, Canada

Hours

Reviews

2.9
439 reviews
5 stars
132
4 stars
56
3 stars
39
2 stars
41
1 star
171

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Service Quality

Customers consistently reported slow, disorganized, and rude service, with many experiencing long wait times and incorrect orders.

Food Quality

Several reviews mentioned issues with food quality, including cold or poorly prepared items, and concerns about hygiene.

Operational Issues

Customers noted problems with the restaurant's hours of operation, including early closures and inconsistent service availability.
  • JJ
    Jenny
    Jan 5, 2026
    1.0
    They have the shittiest service! I ordered 2 medium mochas, and they gave me black coffee with whipped cream! I tried to explain what mocha is, and they said they don’t have it! Stupid! They don’t deserve 1 star!
  • NC
    Nancy Cimir
    Jan 1, 2026
    1.0
    Service is miserable as if you disturb the staff, tables are dirty and the bathrooms disgusting. Clearly the staff is not proactive at taking care of the place. It changed my mind to order any food, don’t want to imagine what I could find in my meal.
  • BB
    bob bob
    Dec 30, 2025
    1.0
    Comme à l'habitude, une éternité juste pour un café et c'est très sale dans la salle à mangé et toilette, aucune des personnes qui travail là-bas semblent avoir envie de nous servir
  • UO
    ug omega
    Dec 28, 2025
    1.0
    c’est le mcdonald le plus sale que j’ai vu ! 😵‍💫Pour un gars qui vient de Montréal, ce n’est pas peu dire ! On avait demandé de livrer la commande à la table et la commande est simplement restée au comptoir 😅 Quand ça va bien … (ah oui et on a due nettoyer la table car elle etait très sale!)
  • FB
    Frank Belcourt
    Dec 20, 2025
    1.0
    I Went and ordered my child a meal. I Asked to buy an extra drink at the window. These two women got so confused for no reason and got mad and aggressive towards me. Finally someone with a brain came and allowed me to purchase an additional drink. As soon as I pulled away from the drive through my child asked me why the women were so mad and confused why I ordered a drink for myself. On another note.. the last time I came here they forgot to add a few items to my bag… poor service. I will never go back to this store. Words I’d describe this place is horrible, confused, unprofessional, un experienced, you probably will get sick if you eat here because the people seem to have 0 life skills.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's in Chelsea?

McDonald's in Chelsea is open every day from 6:00 AM to 10:00 PM.

Is the drive-through at McDonald's Chelsea open the same hours as the restaurant?

Yes, the drive-through is open daily from 6:00 AM to 10:00 PM, matching the restaurant's hours.