Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Service Quality
Customers consistently reported slow, disorganized, and rude service, with many experiencing long wait times and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, including cold or poorly prepared items, and concerns about hygiene.
Operational Issues
Customers noted problems with the restaurant's hours of operation, including early closures and inconsistent service availability.
JJ
Jenny
Jan 5, 2026
1.0
They have the shittiest service! I ordered 2 medium mochas, and they gave me black coffee with whipped cream! I tried to explain what mocha is, and they said they don’t have it! Stupid! They don’t deserve 1 star!
NC
Nancy Cimir
Jan 1, 2026
1.0
Service is miserable as if you disturb the staff, tables are dirty and the bathrooms disgusting. Clearly the staff is not proactive at taking care of the place. It changed my mind to order any food, don’t want to imagine what I could find in my meal.
BB
bob bob
Dec 30, 2025
1.0
Comme à l'habitude, une éternité juste pour un café et c'est très sale dans la salle à mangé et toilette, aucune des personnes qui travail là-bas semblent avoir envie de nous servir
UO
ug omega
Dec 28, 2025
1.0
c’est le mcdonald le plus sale que j’ai vu ! 😵💫Pour un gars qui vient de Montréal, ce n’est pas peu dire ! On avait demandé de livrer la commande à la table et la commande est simplement restée au comptoir 😅 Quand ça va bien … (ah oui et on a due nettoyer la table car elle etait très sale!)
FB
Frank Belcourt
Dec 20, 2025
1.0
I Went and ordered my child a meal. I Asked to buy an extra drink at the window. These two women got so confused for no reason and got mad and aggressive towards me. Finally someone with a brain came and allowed me to purchase an additional drink. As soon as I pulled away from the drive through my child asked me why the women were so mad and confused why I ordered a drink for myself.
On another note.. the last time I came here they forgot to add a few items to my bag… poor service. I will never go back to this store.
Words I’d describe this place is horrible, confused, unprofessional, un experienced, you probably will get sick if you eat here because the people seem to have 0 life skills.
What are the daily operating hours of McDonald's in Chelsea?
McDonald's in Chelsea is open every day from 6:00 AM to 10:00 PM.
Is the drive-through at McDonald's Chelsea open the same hours as the restaurant?
Yes, the drive-through is open daily from 6:00 AM to 10:00 PM, matching the restaurant's hours.
Where is McDonald's located in Chelsea?
McDonald's is located at 17 Chemin Cross Loop, Chelsea, QC J9B 2K1, Canada.
Does McDonald's Chelsea offer breakfast items?
Yes, as a breakfast restaurant, McDonald's Chelsea offers breakfast menu items.
How can I contact McDonald's Chelsea by phone?
You can reach McDonald's Chelsea by phone at +1 873-396-2340.
Where can I find more information about McDonald's Canada and the Chelsea location online?
Visit the website at https://www.mcdonalds.com/ca or their Facebook page at https://www.facebook.com/337368622789689 for more details.
What nearby spots can I visit along with McDonald's Chelsea?
You can also visit Pitou Minou et Compagnons Chelsea pet store, Pharmaprix pharmacy, and National Bank, all close to McDonald's Chelsea.
Are there grocery stores near McDonald's Chelsea for convenient shopping?
Yes, both IGA and IGA Famille Charles supermarkets are nearby, allowing you to combine a meal at McDonald's with grocery shopping.
If I need fuel or automotive services near McDonald's Chelsea, where should I go?
Shell gas station and Garage Jette Sullivan Inc for automotive repair and tire services are conveniently located close to McDonald's Chelsea.
What local attractions could I explore after dining at McDonald's Chelsea?
After your meal, consider visiting Brasseurs des Collines brewery or Meech Creek Studio, which is both a music production site and historical building nearby.