McDonald's

2.9
430 reviews

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Location

McDonald's
17 Chemin Cross Loop, CHELSEA, QC
J9B 2K1, Canada

Hours

Reviews

2.9
430 reviews
5 stars
131
4 stars
56
3 stars
39
2 stars
40
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with long wait times and frequent order mistakes.

Food Quality

Many reviews indicated dissatisfaction with food quality, including cold items and poorly prepared meals.

Cleanliness

Numerous complaints highlighted unsanitary conditions, particularly in the bathrooms and dining area.

Staff Attitude

Several customers noted rude or unhelpful staff interactions, contributing to a negative experience.

Operational Issues

Customers expressed frustration over inconsistent hours of operation, including being closed earlier than advertised.
  • SL
    serge lessard
    Nov 13, 2025
    1.0
    Worst Service I have ever seen. Worth the visit to experience it if you are looking to waste your time
  • JP
    J. Palmer
    Nov 9, 2025
    3.0
    Every time I go to this McDs I find myself disappointed. Usually that is because it's the slowest McD I have every been too... consistently slow. This time to add to it, the fries in my poutine were only half-cooked....imagine waiting 10 minutes for uncooked fries!
  • CL
    Coraly Lapensée
    Nov 8, 2025
    1.0
    tellement pressée de prendre notre commande, même pas le temps de donner le code…. Ensuite attendre plus de 15 min pour une commande, qui manquait plusieurs articles. Pour ensuite se rendre à l’intérieur et attendre 10 minutes pour être servie et lui dire ce qu’il manquait à la commande…en attendant nous regardions les employés car personne ne nous a accueilli ni servi avant un bon 10 minutes. Un employé fait une poutine et échappe les oignons verts sur le comptoir, puis les ramasse en motton pour les remettre dans la poutine 🤢. L’employé ne voulais pas nous donner ce qu’il manquait car le tout y serait déjà selon elle… très décevant de devoir s’obstiner pour avoir ce qu’on a payer pour….
  • TP
    Tristan Pisani
    Nov 2, 2025
    1.0
    Les employée sont complément nul il prennent leurs temps et porte des chemise de construction. L’employé au drive à une voix ridicule ont dirait un enfant, la nourriture est vraiment pas bonne je recommande pas
  • MD
    Malika Doucet
    Oct 20, 2025
    1.0
    Service is awful, no eye contact, no hi or thank you, a bunch of people in the kitchen and yet they ignored a man at the register for so long that he left. The toilet paper is always out. The food is like every McDonald but there is a bunch of fruit flies floating around in the pastrie display because they leave the door open.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's in Chelsea?

McDonald's in Chelsea is open every day from 6:00 AM to 10:00 PM.

Is the drive-through at McDonald's Chelsea open the same hours as the restaurant?

Yes, the drive-through is open daily from 6:00 AM to 10:00 PM, matching the restaurant's hours.