Customers frequently reported slow service and long wait times, often due to understaffing.
Staff Competence
Mixed feedback on staff performance; some employees provided excellent service while others struggled with customer interactions, particularly in French.
Product Quality
Inconsistent quality of ice cream products, with several customers expressing disappointment in the taste and presentation of their orders.
Cleanliness
Concerns raised about cleanliness and maintenance, particularly regarding the bathrooms and overall store hygiene.
Customer Experience
Many customers expressed frustration with management and operational issues, including incorrect orders and lack of responsiveness.
HW
Harry Wilson
4 days ago
5.0
I am surprised with the quality of the cake. It’s first time to try it but not that last. It worth more than 100 stars🥮❤️
MB
Mégane Béland
Oct 27, 2025
2.0
Mettons que je mange mon blizzard extra garnitures… je m’attend à ce que rendu à la moitier il reste de la garnitures HAHAHHA
CF
cz “ghostshredder” fdm
Sep 16, 2025
5.0
Ma femme adore le superman 💕 et moi les milkshake sont incroyable les blizzard reese 😋
AW
ashraf wawa
Sep 2, 2025
4.0
very nice service and ice cream , but the bathroom was damaged imagine no bathroom there, children's old people what can they do