Customers frequently reported slow service, long wait times, and incorrect orders, indicating a lack of efficiency and organization.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, poorly assembled, or contaminated.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and bathrooms, as well as a fruit fly problem.
Staff Communication
There were complaints about staff not understanding customer orders, particularly in French, and a general lack of professionalism.
Management Problems
Many reviews pointed to poor management as a contributing factor to the overall negative experiences reported by customers.
ND
Nicholas Delle Donne
Oct 17, 2025
2.0
Hit or miss with the service here... mostly a miss lately
CI
christina isabelle
Oct 11, 2025
1.0
What was suppose to be junior chicken sandwiches.. you send me this.. total disrespect, whoever made this decision should be fired honestly
RP
Reflected Light Productions
Oct 7, 2025
3.0
The fruit flies!!!! It's a huge turn off. I go to many McDs around Montreal, this one has had a BAD fruit fly problem around the drinks and ketchup stand for the past 2 years!!
The food is good, so is the setvice. Please install fruitfly traps!!
BT
Bianca Theoret
Oct 3, 2025
1.0
C’est d’la grosse sauce, mon McFlurry était pas mélange et je suis un McFatty pi y’avait juste un size classique (je voulais le plus gros)…
ML
momo lechat
Sep 13, 2025
2.0
ca fait longtemp javais pas ete au mc do jaurais jurer que je me suis fait passez des restant le big mac etait en moche la liqueur etait pas buvable flat et pas de glace on aurait dit une liqueur qui avait rester sur des table non fini cette endroit le jeune qui etait au premier guichet etait sympatique on a bien rigoler avec lui et celui qui nous a servi a la ceuillette si ses lui qui a preparer notre commande je dirait pas ce que je pense