Many customers reported frequent issues with incorrect orders, missing items, and food quality.
Customer Service
Feedback on customer service was mixed; while some employees received praise for their friendliness, others were criticized for rudeness and poor management.
Food Quality
The quality of food was inconsistent, with complaints about cold, stale, or improperly prepared items.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, leading to frustration.
Cleanliness
Some reviews highlighted cleanliness as a positive aspect, while others noted issues with hygiene.
JH
Jennifer Heaman
Feb 19, 2026
2.0
The McVeggie is disappointing. I do not need to see chunks of carrots and peas in a deep fried fluorescent green patty. No exciting toppings either. After waiting so long to offer a veggie burger, this burger giant fails! Am I wrong?
GL
Gisele Léger
Feb 17, 2026
5.0
It's a fast food
SS
Sara
Jan 26, 2026
1.0
Going to say what noone else will, mcdonalds besides going down hill, lost sight of what it truly is. It's for the kids, it's a grey coffee shop for the elderly now. The fun is gone and the prison color is everywhere. Bring back the old mcdonalds.
KG
Kaia Gillis
Jan 21, 2026
4.0
A went a couple weeks ago and the red hair girl Brianna was so nice and inviting one of the nicest employees there
JK
Jeremy Knott
Jan 16, 2026
1.0
Drive Thru never gets your order right. No one can do their job in this place. Terrible customer service. Terrible management. Very disrespectful. I went to return a McFlurry (again wrong order) and I got nothing but attitude from the young red head working the drive thru window. She then went to the manager to complain about me returning my order that SHE messed up on (not to mention the dirty looks and the rude remarks she gave to my girlfriend) I will be calling management about her.
UPDATE !!
I called the store to speak to the manager , turns out they don’t care. She hung up on me.