Mixed reviews on food quality; some customers enjoyed the taste while others reported overcooked or bland chicken.
Service Issues
Numerous complaints about slow service, incorrect orders, and unhelpful staff, leading to a frustrating customer experience.
Staff Performance
While some customers praised friendly and efficient staff, others noted a lack of training and motivation among employees.
Cleanliness
Concerns raised about cleanliness and maintenance of the restaurant, with reports of dirty conditions and poor management.
Order Fulfillment
Frequent issues with availability of menu items and long wait times for orders, causing dissatisfaction among customers.
TT
Theduckguy
Nov 7, 2025
1.0
When I got my chicken that took a minute and a half I started eating and at the end of my meal my friend gave me a piece of chicken and it was pink in the middle and the bone was red. After that for the rest of the day my stomach was upset and I was on the verge of puking. As of now my stomach is still upset and I’m still on the verge of puking. most likely I got food poisoning from the chicken.
G6
GroNig 6paT
Oct 27, 2025
2.0
Chicken drumstick was overcooked to the point it split open. Dry and burnt. And they still served it up.
DP
Danny Perrry
Oct 22, 2025
2.0
Foods is expensive, wouldn't have minded it so much if chicken was not so rubbery. A lot of chewing!!
KC
Kathy Chappell
Oct 18, 2025
1.0
I order on line first time downloaded everything .said you were suppose to receive 6 of of free chicken with first order on line.send my grandaughter too pick.up.the staff was throwing chicken attach other.when asked about the free chicken she was told we don.t do that here.on.the window there a big sign that say 6 free with download and order. My grandaughter is 13 year old .and didn.t know to ask for some in charge. I will not be back or order again .this is the worst
TG
Tonya Gallant
Oct 11, 2025
1.0
Ordered online- and tried to add to order at restaurant. There was a 45 min wait for chicken. At KFC…..There is no chicken. This is insane. The staff- seemed like it was their first day I stood in line waiting, with one other customer ahead of me. Took 12 minutes to take their order. Unacceptable. This is why the sales at Summerside KFC sales are down I bet. I for one will not be back.