Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many customers reported dissatisfaction with food quality, citing issues like cold, soggy, or greasy items, and missing components in their orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty trays and bathrooms, contributing to a negative dining experience.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
GH
Glass House
3 days ago
5.0
Had and amazing time. Food and service was amazing. Thank you guys
AG
abraham george
3 days ago
1.0
I ordered tenders and it came soggy and too much salty. Experience in KFC at university avenue is disappointing and it was not the first time it happened to me. Not at all recommended 👎🏻
SF
Salah Fm
Jan 4, 2026
5.0
The chicken and the service were so good. Wish come back again and again...
DB
daniel bhujel
Jan 3, 2026
5.0
Calories don’t count when it is KFC🍗🤤 this place never disappoints!
TW
The Weesher
Nov 27, 2025
1.0
I never write reviews but this place absolutely sucks. Wait times is atrocious yet food is somehow cold. Orders are NEVER correct and they never give you the dips you pay for.
I’ve had a manager switch out a burger for wraps because they ran out of buns WITHOUT INFORMING ME ABOUT THE DECISION even though I left my phone number and contact info with the order.
What really pushed me to write this review though is today when I picked up my order, I asked the employee if my dips were in the bag. She said yes (they weren’t). When I took the bag, it was clearly very light. I opened it and found half the order was missing.
I called out to the employee for a good few minutes before she noticed. She brought me a dip without me saying anything, which makes me wonder if she knew it was missing and lied. She also seemed annoyed that I pointed out the missing items. Mind you, I didn’t raise my voice or give attitude.
I’ve worked in fast food in all kinds of roles, so I know the job isn’t easy. But come on! I’m only expecting the bare minimum: getting what I paid for.
Outside of the awful customer service and the cold food, I’ll admit the food does taste good. But at this point, it’s just not worth the constant frustration.
KFC is located at 439 University Avenue, Charlottetown, PE, C1A 4N8, Canada.
What are the opening hours of KFC at 439 University Avenue?
KFC is open every day from 10:00 AM to 1:00 AM.
What types of cuisine does KFC offer?
KFC is a fast food restaurant specializing in chicken and also offers meal delivery options, including halal choices.
How can I contact KFC at University Avenue?
You can reach KFC by phone at +1 902-892-4381.
Is there an official website where I can find more information about this KFC location?
Yes, you can visit the KFC University Avenue location page at https://www.kfc.ca/restaurants/439-university-avenue/C1A%204N8.
What nearby restaurants can I visit before or after dining at KFC?
Nearby restaurants include Tim Hortons, Smitty's Family Restaurant, Little Christo's Pizzeria, Greco Pizza Charlottetown, McDonald's Canada, and Mucho Burrito, providing a variety of dining options.
Are there any coffee shops near the KFC on University Avenue?
Yes, Tim Hortons is a nearby coffee shop and cafe where you can grab coffee alongside your meal or enjoy separately.
Can I find grocery stores near KFC on University Avenue?
Nearby grocery stores include Best Choice Grocery, The Spice Store, and M&M Food Market for your shopping needs.
What nearby attractions or services might be useful for visitors to KFC?
Nearby services include Expedia CruiseShipCenters for travel planning, Take 5 Oil Change for automotive services, and SmartStyle for hair salon needs.
Does KFC on University Avenue offer late-night dining options?
Yes, KFC is open until 1:00 AM every day, making it convenient for late-night meals.