KFC

Reviews

• GK

  Gurpreet Kaur

  Oct 29, 2025
  1.0
  I went to KFC today to order the “2 Plant-Based Burgers for $20” deal. The cashier told me she couldn’t apply the deal in-store and said I needed to order online. I explained that the online system doesn’t give the option to select plant-based burgers, and the description clearly says they can be included. I also mentioned that I’ve had the same issue before, but other employees were able to apply the deal without a problem. However, this cashier was rude, unhelpful, and refused to even try. She told me, “I can’t do anything — order online or leave.” I was very disappointed with how I was treated. I hope KFC addresses both the issue with this deal not working properly and the poor customer service I experienced.
• MM

  michelle me

  Oct 29, 2025
  2.0
  Second time in one week that they are out of buns for snackers after already paying online. Individual popcorn chickens come with 4 pieces of popcorn chicken so nearly a buck per popcorn chicken because they dont fill the little paper pouch anymore they just stuff a few in and call it done. Dont expect to get what you already paid for online in advance. I mean kudos for offering alternatives but really you should just be offering refunds or a voucher for that item in the future whenever theres more of that item. Mark things as unavailable online when they run out so the issue doesnt continue.
• DH

  Dwight Hamill

  Aug 29, 2025
  5.0
  This location has improved since being taken over by new management.
• DM

  Duncan McDonald

  Aug 13, 2025
  5.0
  It's a KFC, what else do you need to know?
• KS

  kevinnhelen2004 Sparky

  Jul 12, 2025
  1.0
  I would like to take the opportunity to give this KFC location in my home town a review based on our recent purchase on 2025/07/11. As a former employee of the KFC franchise in the 80’s I have over the last few decades witnessed the steady decline in the KFC food service , particularly at this location . The changes that have been made have slowly and surely made me come to the conclusion and decision to abandon my fondness for this style of food . As an employee under the management I was under at the time I took pride and a sense of happiness in providing my customers with a high quality product and service . This is no longer the case ;once again at this particular location , and I felt compelled to express my disappointment in the decline I have experienced . The list of issues I have are limited to but not exclusive to ; 1. The quality of the chicken pieces themselves ( see attached photo. One is a drum I think but the other piece is a mystery ) They resemble no portion of a chicken carcass that I recognize. Pieces of chicken with the are a breast/heal , wing , thigh , rib and drum should look like a breast , wing, thigh, rib or drum . These pieces resemble more of a haphazardly chopped up fowl of some sort . 2. The cooking quality is borderline unsafe if not from a health standpoint , but surely from a visual perspective . Brown / Gray colour , lumpy and rubbery . 3. Lumpy and flavourless gravy . 4. Flavourless chicken pieces . Plenty of salt , but that’s about the only one of the famous 11 spices and herbs recipe that is detectable . 5. The fries are a lazy persons version of a side accompaniment. Definitely not a version of a straight cut fry that I would consider palpable . The ‘ hand cut ‘ idea just isn’t working. I usually throw out the fries that come with the combo meals and either do without, drown them in the aforementioned flavourless and lumpy gravy solely to get my moneys worth of value from the expense that I incurred or if I’m feeling energetic I will make my own fries at home . 6 The side salads are just ok at the best but if I choose the coleslaw by mistake I just throw it in the garbage . Too chunky , bitter and lacking a flavour that I could describe . In conclusion , I have other options for a quick and easy meal that I can purchase at a much lesser expense and still be able to accept the disappointment of a wasted few bucks . I am understand that fast food is not meant to be a Michelin 5 Star experience but at the price point for what used to be a good quality meal option , KFC is no longer a viable option for my family and I. It is unfortunate , but such is the way of the food industry . I f this site would allow you to give 0 stars and still be able to post a review then that’s what would give . It’s not about the money that I am posting this review but in fact it’s because that I no longer feel that KFC is a viable option for a meal and I will still miss it because of how it used to be and not of what it has become .

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