Wendy's

Reviews

• JS

  Jeremy Sensenig

  2 days ago
  1.0
  These people need to be schooled in customer service. I went through the drive-thru the other evening, and failed to ensure that they gave back my credit card. They wouldn't mail the card to me, and I was forced to drive 2 hours to go retrieve it. When asking if they could help me out with a gift card since it was their mistake ultimately, they replied that it was really my fault and blamed me for the incident. I acknowledge there was percentage of truth there, that I could have and should have thought to requested of them. However, there is also the reality that they failed miserably in their customer service by retaining legal property of their clients. They absolutely refused to give any kind of gift card or compensation for the major inconvenience. I would absolutely not recommend them. People who have this low a view of customer service need to be voted out of business, by clients like you taking your business elsewhere. This is a Customer beware restaurant.
• DB

  Dennis Bente

  Feb 19, 2026
  1.0
  Avoid at all cost. Service is terrible. Placed an online order 45 minutes ago. Watching them make it now!
• CB

  Curtis Bleacher

  Feb 15, 2026
  5.0
  Fast and delish. Allowed us to park there while we hiked the mason dixon trail.
• KM

  Kelly Miller

  Jan 16, 2026
  1.0
  I came into Wendy's used the restroom. Came out they were busy I sat down the new GM came asking why I was hear. I said I was Tommy's fiancee and asked what I needed I said I was waiting till it calmed down to order. Then she walked away and saying stuff to Thomas about me being here. When it finally calmed down I put a order in. She told Tommy to give me my order so I can leave. But it's ok for her son to be here sitting but bc I am a adult it was a issue. I been coming to Wendy's for years and never had a GM come up to me like that. She acted like it was a crime to sit down for a few minutes before ordering. All employees were amazing very nice and very fast. Except for GM. I would love to have Felline back in this location.
• DH

  David Hughes

  Jan 14, 2026
  1.0
  I tell you I'm a pretty easy-going guy with very realistic expectations most bad reviews are because of unrealistic expectations from the customer but I'm well aware that Wendy's is Wendy's and I know what I'm going to get when I get there and I don't expect too much but I am really getting tired of this one location almost every single time telling me that they cannot add a chicken patty to a number one single or double I do it at stores Across America I've never had a problem I've been coming to this store for 4 months at least three times a week sometimes 4 or 5 times a week to get my lunch and they have always been friendly helpful and provide a good service but the last couple of days when I order my number one with a double and or a single meet they tell me that they cannot add a chicken and then when I tell them yes you can I get it all the time. The reply is but we're not supposed to well then I'm not supposed to go to Wendy's hello pretty simple I got money you want money I want food you make it my way you get my money I may give them another try but I think I'm done with this location...

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