Panera Bread

3.3
304 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread York is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2108 South Queen St, York, PA
17403, United States

Hours

Reviews

3.3
304 reviews
5 stars
118
4 stars
49
3 stars
31
2 stars
28
1 star
78

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food preparation.

Customer Service

Feedback indicates a lack of responsiveness and empathy from staff and management, with several customers feeling dismissed or poorly treated.

Food Quality

There were numerous complaints about food quality, including frozen ingredients, poorly prepared items, and unsatisfactory portion sizes.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and restrooms, affecting the overall dining experience.

Pricing

Customers frequently mentioned that the prices are high relative to the quality and portion sizes of the food.
  • DA
    Daniel Anderson
    Dec 28, 2025
    1.0
    For my second time in a row, I have placed an internet order. Both times, several of the food items were not prepared properly or completely prepared. Soups were missing croutons. The French onion soup did not have cheese. One salad was missing the protein for which we paid extra. This first time, I thought it was a simple mistake. Today we spent $80 dollars on soups and salads. We called the store and went back in to have the order corrected. They offered the missing ingredients rather remaking the items. So the soups got cold during our second trip. He did not apologize for the errors until we told the manager how disappointed we were. The manager’s reaction was dismissive and unconcerned. I doubt that we will be back. I should have consulted the review for this store, this seems like a common issue that does not get addressed.
  • KC
    Klb C
    Dec 9, 2025
    5.0
    Nice place! Clean, well run, good coffee Panera Bread in York is always a reliable choice. The food is fresh, consistently good, and made to order. The restaurant is clean, comfortable, and perfect for a quick meal or relaxing break. Staff are friendly and efficient, and orders are usually ready quickly. Great spot for soups, salads, and sandwiches.
  • BA
    Brian Andreychek
    Nov 26, 2025
    3.0
    Meh. Just wish they'd tell you what to do. Too busy to pay attention. Ordered a coffee and stood for a while only to have someone tell me the cups were right there. The screen I ordered from said that they works have it to me since there were different sizes. Didn't want to mess them up. 🤷‍♂️ Good coffee, just don't forget that some of us don't do this is a regular basis.
  • KB
    Kristin Bielski
    Nov 23, 2025
    5.0
    The cashier was super kind and patient with the many customers in line. The food is always top knotch!
  • NE
    Neilla Elrod
    Nov 15, 2025
    2.0
    This was the first time I have been served frozen lettuce at Panera. We did a takeout order. It was disgusting. The entire salad was frozen in the middle. So was my friends Salad. I hope they check on prepped food. It was very unpleasant biting into lettuce that was iced over. It wasn't a few pieces. It was 2/3rds of the salad.

Frequently Asked Questions About Panera Bread

Does Panera Bread York accept reservations?

No, Panera Bread York does not accept reservations.

What are the operating hours for Panera Bread York?

Panera Bread York is open Monday to Friday from 6:00 AM to 9:00 PM and on weekends from 7:00 AM to 9:00 PM.