Panera Bread

4.0
789 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread York is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1221 Carlisle Rd, York, PA
17404, United States

Hours

Reviews

4.0
789 reviews
5 stars
408
4 stars
178
3 stars
80
2 stars
45
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting specific items like sandwiches and soups, but some reported issues with portion sizes and missing ingredients.

Service Issues

Multiple reviews noted poor customer service experiences, including rude staff interactions and long wait times for orders.

Order Accuracy

There were frequent complaints about missing items in orders, both for in-store and delivery, leading to customer frustration.

Cleanliness

Several customers mentioned that the restaurant was not clean, with dirty tables and unsanitary conditions reported.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received.
  • AS
    Anisa Scott
    5 days ago
    5.0
    Today I was serviced by the manager Kathy and she is so nice! She has amazing customer service skills and makes you feel so welcome. She is very honest and has great integrity. It was a pleasure to order my food from this location!
  • OC
    Odornis Emmanuel Pujols Del Carmen
    6 days ago
    1.0
    My order seems to be from another planet! Peru the spicy party and they gave me a chicken sandwich with course LOL 15 dollars for this? What a shame! This is feeling ripped off! Has Panera fallen so low?
  • JC
    Jayden Chen
    Dec 14, 2025
    5.0
    I went in for dinner, got a Frontega Chicken and soup. OML the bread is so good. If they brought back the charged lemonade, I would happily take a heart attack from it. The one manager Tim is such an Alpha Male.
  • DL
    David Lucas
    Nov 23, 2025
    2.0
    Got a bagel and got a hard, stale and unsliced gem with two tabs of butter with no knife.
  • LL
    Lars
    Nov 20, 2025
    5.0
    We came in today and were greeted by a friendly worker named Sarah. She took our order and made sure we had everything correct and provided excellent service. The restaurant itself was clean and the staff were all doing their jobs. There are some kiosks to order on for either dine-in or take-out that make it quicker and easier to use sometimes instead of waiting in line. The food was delicious and made perfectly! It’s definitely on the pricier side though, so make sure to scan your points to get coupons.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the regular opening hours of Panera Bread York?

Panera Bread York is open every day from 7:00 AM to 9:00 PM.