Panera Bread

Reviews

• DL

  David Lucas

  1 day ago
  2.0
  Got a bagel and got a hard, stale and unsliced gem with two tabs of butter with no knife.
• LL

  Lars

  4 days ago
  5.0
  We came in today and were greeted by a friendly worker named Sarah. She took our order and made sure we had everything correct and provided excellent service. The restaurant itself was clean and the staff were all doing their jobs. There are some kiosks to order on for either dine-in or take-out that make it quicker and easier to use sometimes instead of waiting in line. The food was delicious and made perfectly! It’s definitely on the pricier side though, so make sure to scan your points to get coupons.
• JE

  Jaime Eyler

  Nov 8, 2025
  2.0
  Ordered 1 sandwich and 4 breadbowls, as well as coffee. The order, after tip, was just shy of $78. When the food arrived, one whole bread bowl (soup that was to be with it too) was missing, as well as the coffee. I called to find out what was going on - either I was hung up on or the call was disconnected as soon as I mentioned missing order items. I call back. Girl puts me on hold to find their manager. Manager gets on and I ask again, about the missing items, and she says she sees the coffee there and apologies for the missing items. She says she can issue a refund if we want. I say that's feasible, since the driver obviously won't be returning. She says ok, and that it'll take a couple days. I ask to confirm the refund amount. It sounded like she snickered at me, and said it would be in the amount of the missing items... so I recap the cost of the missing items and she says yea....I say thanks and she hangs up on me. Not only is this place overpriced, but their customer service when handling these interactions is atrocious. She should have been forthcoming with the information and provided clearly what was going to be done about these items. It never should have been a question if we wanted a refund. If there was an alternative solution, it should have been provided without the snarky "if you want." What we wanted, was our food. Maybe confirming what the drivers take should be part of the responsibilities of the employees providing the food, especially as costly as it is. We order pretty regularly from here, the orders typically never less than $50 just for the food. I think we will be investing elsewhere for dinner with service and attitude like this.
• HK

  Hgo Kross

  Nov 2, 2025
  3.0
  lugar agradable pero siempre el factor humano sin capacidad para atender y dar ese algo más de su mismo... El trabajar en un lugar así implica mantener un sonrisa siempre para el cliente sin imoortar si es blanco negro azul rojo al fin de todo el trabajo es para eso para atender a esas personas porque... sin importar el color de la persona el dólar con el que pagara el azul es el mismo con el que va pagar el rojo por lo tanto el servicio deveria de ser igual pero ni es así... pero esto es algo que se peude mejorar si la empresa lo desea... yo tengo 20 años de estar en el lado del mesero y se como deberia darme servicio y como no deveria y es simple nada más es una algo magico qué se llama EMPATIA si todos usaamos eso el mundo fuera diferente
• KR

  Kristofer Reclusado

  Oct 30, 2025
  2.0
  I told the staff that I wanted my order to go and instead it was prepared for dine in. With no explanation, I was told to "wrap it yourself." I was later given an explanation by another associate for sanitary reasons, which was helpful.

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