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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(793 reviews)

Business Details

1221 Carlisle Rd, York, PA
17404, United States
(717) 699-0415

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread York is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1221 Carlisle Rd, York, PA
17404, United States

Hours

Reviews

4.0
793 reviews
5 stars
409
4 stars
178
3 stars
80
2 stars
47
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees received praise for friendliness, while others were reported as rude or unhelpful.

Order Accuracy

Frequent complaints about missing items and incorrect orders, leading to customer frustration.

Food Quality

Food quality is generally praised, but there are reports of inconsistencies, such as missing ingredients and poorly prepared items.

Cleanliness

Concerns about cleanliness in the restaurant, particularly in the dining area and bathrooms.

Pricing

Customers feel the prices are high relative to the quality and portion sizes of the food.
  • DR
    Danica Ray
    Feb 8, 2026
    1.0
    I had ordered takeout and when I got home there were items missing from my order. Should I have double checked first, yes. However, they shouldn’t be forgetting things in the first place. Workers were very unprofessional, they were too busy talking about their life stories rather than making my food correctly. This panera sucks service wise. Super disappointed in the lack of professionalism.
  • AK
    Aleksei Koshlachev
    Jan 31, 2026
    2.0
    The food is as usual, but the cleanliness is really bad. Everything is terribly dirty—the table, the floor, the walls. 🤢
  • AS
    Anisa Scott
    Jan 7, 2026
    5.0
    Today I was serviced by the manager Kathy and she is so nice! She has amazing customer service skills and makes you feel so welcome. She is very honest and has great integrity. It was a pleasure to order my food from this location!
  • OC
    Odornis Emmanuel Pujols Del Carmen
    Jan 6, 2026
    1.0
    My order seems to be from another planet! Peru the spicy party and they gave me a chicken sandwich with course LOL 15 dollars for this? What a shame! This is feeling ripped off! Has Panera fallen so low?
  • JC
    Jayden Chen
    Dec 14, 2025
    5.0
    I went in for dinner, got a Frontega Chicken and soup. OML the bread is so good. If they brought back the charged lemonade, I would happily take a heart attack from it. The one manager Tim is such an Alpha Male.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What are the regular opening hours of Panera Bread York?

Panera Bread York is open every day from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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