Panera Bread

4.2
955 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread York is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2801 E Market St, York, PA
17402, United States

Hours

Reviews

4.2
955 reviews
5 stars
521
4 stars
240
3 stars
90
2 stars
40
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of managers going above and beyond.

Food Quality

While some reviews highlighted delicious food, others noted inconsistencies in portion sizes and quality, with complaints about missing ingredients and cold meals.

Cleanliness

Several customers reported issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.

Pricing

Many customers felt the food was overpriced for the quality and portion sizes received.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for better order management.
  • GN
    Gary Nelson
    Nov 12, 2025
    1.0
    Absolutely one of the worst experiences I’ve ever had at Panera Bread. I waited over 30 minutes for my order, only to get an email saying some items were out of stock and my order was canceled. Later I found out it wasn’t even canceled, which made the whole situation even more frustrating and confusing. When I went to talk to the store manager, I expected at least some respect or help — instead, she treated me rudely and unprofessionally. My family had already left the store after waiting so long, and I just wanted to understand what happened. The way she spoke to me honestly hurt — I held myself back from responding, but no customer should ever be treated like that, especially by someone who’s supposed to set the example for their team. I never thought I’d experience something like this at Panera Bread. Terrible service, poor communication, and zero respect for customers.
  • SP
    Sandra Petro
    Nov 5, 2025
    5.0
    First time eating here and loved the food! Loved everything about Panera!
  • JM
    Judy McDyer
    Oct 22, 2025
    5.0
    Great customer service! Very cool manager!!!
  • RC
    Richard Csutoras
    Oct 1, 2025
    1.0
    Just posting to spare others the lecture, but the information on the kiosk and app on what bakery items are available isn't accurate. If it's not on the 4 shelves, then they don't have it, even if the app says "hurry, two loaves left". Apparently we're to order any bread we want two days in advance. Now we know...
  • MW
    Melissa Wilson
    Sep 16, 2025
    5.0
    Been awhile since I been to this location my food was a little cold today but that was my fault I’m use to them taking a long time so order while I was 15 minutes away the guy made my sandwich perfect not missing an ingredient perfect portion and I added stuff he was super friendly and polite big step up on their game definitely would start coming back to this location

Frequently Asked Questions About Panera Bread

Does Panera Bread at 2801 E Market St accept reservations?

No, this Panera Bread location does not accept reservations.

What are the operating hours of Panera Bread York?

Panera Bread York is open daily from 7:00 AM to 9:00 PM.