Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
225 reviews
5 stars
117
4 stars
40
3 stars
14
2 stars
17
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and incorrect orders, indicating a decline in service quality.
Food Quality
While some customers praised the freshness and taste of the sandwiches, many expressed disappointment with the portion sizes and incorrect ingredients.
Staff Attitude
Feedback highlighted a mix of friendly service and rude interactions, with several customers noting a lack of attentiveness from staff.
Consistency
Many reviews mentioned inconsistency in order accuracy and food quality, with frequent complaints about missing items or incorrect modifications.
- DJDavid de Jesus3 days ago2.0Not looking good for this place. Owner might not be american?
- ESeric senft4 days ago2.0Extremely disappointed in the portions . Had to take meat from half and add to other half for right mix of meat to bread. Can not recommend
- DLDark LordDec 22, 20251.0Paid $40 for 2 subs, got home and found out they did not make the ones I ordered. I hate turkey and guess what they were. I was unable to go all the way back to return them, so I was just blessed to give them $40 for food I would not eat. First visit ever to Jimmy John's. Guy taking order did not speak english very well and I guess bad communication was the problem(?). Mistakes happen but the lack of concern from the business is disturbing; they did not even care enough to respond to my complaint. Won't be returning. Definitely not recommended.
- JAJoseph AldingerDec 18, 20255.0Nice people, quick service
- JMJohn MalachowskiOct 26, 20251.0Stood around for 10 minutes without anyone attending to us. Looked like managers were inside installing TVs instead of helping out their staff with food during lunch rush. Overall I think Jimmy Johns quality has fallen off a cliff.