Dunkin'

3.4
185 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve York, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2905 E Prospect Rd, York, PA
17402, United States

Hours

Reviews

3.4
185 reviews
5 stars
81
4 stars
29
3 stars
12
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, hard, or improperly cooked items, and some mentioned finding mold or hair in their food.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, leading to a negative overall experience.

Inconsistency

Customers frequently noted inconsistency in order accuracy and food preparation, with many stating that their orders were often wrong or not made to standard.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain drinks and fresh donuts.
  • TW
    Tim Wagner
    Jan 4, 2026
    1.0
    Guy behind counter didnt speak english. So the picking up the order ended this way. He insisted I pick up an order that was not mine. I assured him it was not my order he insisted it was. That was what we both understood but when I spoke what I ordered he did not understand. I will not use companies that hire non english speaking people that have to do customer service. Unbelievable.
  • DB
    Dana Brenneman
    Dec 23, 2025
    1.0
    This food was terrible! If I could give it a negative 5 I would. My daughter disliked the donuts do to being hard it was 6:50am in the morning they should have been fresh. She has never complained about getting a donut from Dunkin'. My mom and split a bacon, egg and cheese bagel and hashbrowns. The hasbrowns were cold and hard could not even eat them. The bagel egg was cold and couldn't even be cut in half due to being hard. I will NEVER visit this Dunkin' again.
  • GM
    Gil AKA MMAFAN3
    Dec 1, 2025
    2.0
    I hate leaving bad reviews but I have to. We stopped here for a coffee the other day and pulled up to the drive thru menu. Initially I heard what I thought was a faint "I'll be with you" but two minutes, then 4 and then 6, we drove off. It's a shame based on the other reviews that a relatively new store has so many issues. I will just stick with the Red Lion store from now on.
  • BM
    Briana Mack
    Nov 24, 2025
    1.0
    Poor customer service; always get the order wrong
  • AS
    A. S.
    Nov 13, 2025
    1.0
    I've given this particular Dunkin store several chances but will not be going back there anymore. The owner has an unpleasant, unpersonable demeanor. The final straw for me was when I ordered the maple bacon breakfast sandwich. It was absolutely the worst breakfast sandwich I've ever had in my life. It was cold & it had an odd flavor to it. The bagel tasted like unseasoned poultry. I have no idea why that would be but it was gross. There was hardly any bacon or maple syrup on it. I've had this same sandwich at other Dunkin locations & it was delicious. With several other Dunkin locations in the area, there is no need to patronize this location. In fact, I'd drive out of my way to avoid this particular location. This location needs to do better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in York, PA?

Dunkin' is open Monday to Friday from 4:30 AM to 9:00 PM, Saturday from 5:00 AM to 9:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.