Dunkin'

3.8
697 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve York, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
701 Loucks Rd, York, PA
17404, United States

Hours

Reviews

3.8
697 reviews
5 stars
333
4 stars
141
3 stars
74
2 stars
44
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with consistent complaints about poor service and lack of professionalism.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food and drinks.

Speed of Service

Customers frequently mentioned long wait times both in the drive-thru and inside the store, indicating a need for better time management.

Cleanliness

Several reviews pointed out cleanliness issues, including dirty tables and unsanitary conditions.

Product Quality

Feedback indicated dissatisfaction with the quality of food and drinks, including stale donuts and poorly made coffee.
  • JM
    Joan Miller
    3 days ago
    5.0
    Everything here is always fresh, and that new item, the Jam Grilled Cheese sandwich is amazing!! I never tasted anything so good.
  • KJ
    Kyle Jacobs
    Dec 31, 2025
    1.0
    The first time I was there, the manager with the glasses as I walked in had her back to me and said to her co worker "deal with that i'm not in the mood" and she said it loud enough I could hear her. I get everyone has a bad day sometimes. The second time I was there, the same manager with glasses ignored me at the counter so I ordered off the kiosk. I waited 10 minutes for a black coffee with sugar and cream and by the time they recognized I was still standing around the order was wrong And then she frantically tried to blame it on her coworkers. What is the purpose of ordering on the kiosk to follow the order. Just the black coffee with cream and sugar. So, I just left.
  • AH
    Adam Honda98
    Nov 1, 2025
    5.0
    The people there are very nice and the place is very clean
  • LW
    LaTrawn Wilson
    Oct 19, 2025
    5.0
    Had to switch over to Dunkin’ they turned maple donuts into a maple vallage on route 30 now it’s a 12 minute drive just to the next maple donut for coffee I’ll go 5 minutes away to Dunkin’s 🙏🏿
  • AM
    Amanda Middleton
    Sep 24, 2025
    1.0
    We sat in line for 45 minutes. Once we got to the window people were wandering around staring off into space. I ordered 2 strawberry donuts for my son and they were hard as bricks. I did see you all have a mandatory meeting soon so perhaps time management can be discussed.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in York, PA?

Dunkin' at 701 Loucks Rd, York, PA is open daily from 5:00 AM to 8:00 PM on weekdays and 6:00 AM to 8:00 PM on weekends.

Does Dunkin' in York offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery services and curbside pickup options for your convenience.