Dunkin'

3.8
694 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve York, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
701 Loucks Rd, York, PA
17404, United States

Hours

Reviews

3.8
694 reviews
5 stars
331
4 stars
141
3 stars
74
2 stars
44
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and inside, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and inconsistent drink quality.

Customer Service

Numerous customers experienced rude or unfriendly service, with staff often appearing disinterested or overwhelmed.

Product Quality

Several reviews mentioned that food items, particularly donuts and coffee, were stale, poorly made, or not fresh.

Cleanliness

Customers noted that the location often appeared dirty, with unclean tables and floors.
  • AH
    Adam Honda98
    Nov 1, 2025
    5.0
    The people there are very nice and the place is very clean
  • LW
    LaTrawn Wilson
    Oct 19, 2025
    5.0
    Had to switch over to Dunkin’ they turned maple donuts into a maple vallage on route 30 now it’s a 12 minute drive just to the next maple donut for coffee I’ll go 5 minutes away to Dunkin’s 🙏🏿
  • AM
    Amanda Middleton
    Sep 24, 2025
    1.0
    We sat in line for 45 minutes. Once we got to the window people were wandering around staring off into space. I ordered 2 strawberry donuts for my son and they were hard as bricks. I did see you all have a mandatory meeting soon so perhaps time management can be discussed.
  • KS
    Kelley Schmidt
    Aug 30, 2025
    1.0
    literally waited 30 minutes for 2 small coffees and 2 muffins. had to throw out both coffees, they were absolutely disgusting. friggin awful place
  • MR
    Mackenzie Robles
    Aug 12, 2025
    1.0
    This location needs alot of work. I've tried it out a few times. Every single time I've ordered items that aren't available. Seem to always be out of stuff. They were out of the ham & cheese mini and the munchkins both times. If you order ahead you still have to wait for awhile. My refresher was not made right and does not taste the same as other locations. The cold foam is barely foam its like a white liquid just sitting on top of your drink. Won't be returning to this location.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in York, PA?

Dunkin' at 701 Loucks Rd, York, PA is open daily from 5:00 AM to 8:00 PM on weekdays and 6:00 AM to 8:00 PM on weekends.

Does Dunkin' in York offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery services and curbside pickup options for your convenience.