Chipotle Mexican Grill

Reviews

• NS

  Nicole Schmid

  Jan 3, 2026
  1.0
  This is the first time I have been motivated to leave a negative review. However the experience was so horrible I feel the need to make sure that other people avoid the same experience. I placed an online order for 3 things. When I entered at the time listed on my receipt my order was not ready. This gave me time to notice the state of the restaurant and that I was not the only person waiting for an online order. The people next to me were already discussing with the cashier that they had been waiting for 45 min for their moble order. There was food on every table, all of them vacant. No was one actually behind either food prep line, Dishes piled high beind. There was food slattered and coverering the entire surface of the prep counter. There were streamers of receipt paper and the backing of the sticker paper flowing out of the printers which the lone confused worker kept walking and tripping over. Finaly the person who completely mishandled the customers who were complaining about their wait time went around to wipe tables, which clearly was not on her orientation as she left every table with food still on them. Thankfully my food was only 20 min late. And as I debated whethet or not I felt comfortable eating our food given the state of the kitchen and lack of cleanliness, I was stilled even more disappointed with our meal when I opened at home. They messed up 2 of the 3 orders. The burrito was a haphazardly thrown together bowl. The kids quesadilla was a taco with a side of more meat? I can say 100% will never go to this location again. They need a health inspection and complete new managers.
• AA

  Alby

  Jan 3, 2026
  3.0
  It is clear whoever manages this place doesn’t care about their employees or customers. I placed an order for online pickup at 6pm. It is 6:20pm and they are still waiting to process the order and there is a line out the door of customers. Management - you need to stop being so greedy and properly staff your employees for dinner rushes. Have a heart, this is the service industry. People are already struggling enough these days. This is the last time I will be ordering from the Chipotle, as this is not the first time I’ve had this experience. Upper management needs to look in a mirror.
• JR

  jess rob

  Jan 2, 2026
  1.0
  I wish I was writing a good review right now. This is my first time going to Chipotle in many months bc I’ve seen some 5star reviews and hoped it was better now. Well I’m not sure what is being reviewed here but it was pretty bad. They were out of everything. The servings were like a 1/4 spoonfuls. Scraping the cheese dip from the sides and it was so hard it wasn’t coming off the spoon. One worker was running her hands under the counter with her gloves on and then picking up cheese and lettuce with the same gloves. If she was the one waiting on me I was going to leave when it was my turn. All of this should have been my sign to just go but I paid $15 for this in the end bc that’s all there was available besides some overly wet lettuce and dried up beans. I hope someone in charge reads this so we can get this place in order bc I really love it when it’s good.
• KI

  Kat Illioff

  Dec 30, 2025
  1.0
  They NEVER have anything prepared and are always out of ingredients. Ridiculous for such an easy prep fast food place. Only go here if you want to wait and not get what you want!
• LS

  Lizzie Schnetzka

  Dec 17, 2025
  1.0
  The dude with the goofy mustache working pickup expo at around 7:30 pm on Wednesday Dec 18th DID NOT give me salt. I didn’t like that. Mostly because I know he was capable of getting a small amount of salt that was not even 10 steps away. He just simply didn’t want to. I really think he would be better at grill not customer service. Just saying. (It’s closer to the salt anyways)

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