Chipotle Mexican Grill

Reviews

• NB

  Nigar Bayramzade

  5 days ago
  1.0
  This is the worst Chipotle location I’ve ever visited. I’m saying this as someone who has come here multiple times hoping the experience would improve, but unfortunately it hasn’t. If you go between 4–6 PM, be prepared to wait at least 30 minutes. There is always a line all the way to the door — not because the place is popular or efficient, but because they consistently have only one employee handling the station. The same person who prepares your food is also responsible for taking payments. This creates unnecessary delays. Management should consider hiring more staff instead of trying to run the entire line with one person. Second, the portion sizes are consistently disappointing. When you order, they act as if the ingredients are coming out of their own pocket. The amount of food they give is far below what you would normally expect from Chipotle. Finally, during my most recent visit, they didn’t even have basic items like pico or queso available. Because of that, I had to leave and drive to another Chipotle location 12 minutes away just to get what I originally wanted. Overall, the service, portions, and availability of ingredients at this location need serious improvement.
• EB

  Evelyn Babyee

  Mar 5, 2026
  2.0
  Such a horrible disappointing experience every. single. time. Usually when i go they’re always out of key ingredients like rice, beans, chicken, cheese, etc. I always try to go back to give them some grace and see if they do better the next time. But i’m done with this establishment. Walked in and there was only 1 customer ahead of me and nobody was helping her, an employee was sweeping right in front of her, another employee doing online orders, and the other cooking in the back. All avoiding eye contact, almost like they’re waiting for us to leave so they don’t have to serve us. The woman ahead of me literally had to step out of line to get the workers attention to make our food. They knew we were there. Just choosing not to fulfill our orders. Don’t work a customer service job if you don’t enjoy it. Without the customers you wouldn’t have a job at all..
• AA

  Andrew

  Mar 1, 2026
  1.0
  Not a good Chipotle, it takes them almost 15 minutes to serve 2 or 3 people and as a result, lines are often big enough to go out the door. It's a combination of lacking speed and being short staffed as there is almost always one person up front which isn't entirely their fault. The store is just poorly ran, even after they opened back up things still haven't changed.
• JC

  Jenn Carbonell

  Feb 20, 2026
  1.0
  Last night my daughter and I stopped in around 7:15 PM and were really disappointed with our experience. When we walked in, they were completely out of chicken and we had to wait for it to be made. Once that was ready, we found out they were also out of black beans and fajita veggies — which was one of the main reasons we chose to come there. It was surprising that so many core ingredients were unavailable that early in the evening. When I made a comment about them being out of multiple items, the staff responded in a way that felt dismissive and rude rather than apologetic. We also had to wait for the sour cream to be refilled, and when it was finally added to the bowl, an excessive amount was put on, making the meal barely edible. Overall, the lack of preparation and poor customer service made for a frustrating experience. We expect better consistency and professionalism.
• LV

  Lanny e Vasquez

  Feb 11, 2026
  1.0
  I felt discriminated against during my visit. As a Hispanic customer, I was given noticeably smaller portions than the people before me, yet I was still charged full price. When I questioned it, my concern was ignored. This experience was humiliating and deeply disappointing. No one should be treated differently because of their ethnicity. Chipotle needs to do better.