Chipotle Mexican Grill

3.6
934 reviews
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Business Details

890 Loucks Rd, York, PA
17404, United States
(717) 848-2047
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle West York is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
890 Loucks Rd, York, PA
17404, United States

Hours

Reviews

3.6
934 reviews
5 stars
388
4 stars
205
3 stars
101
2 stars
60
1 star
180

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold meals, small portions, and inconsistent preparation.

Customer Service

Many reviews highlighted poor customer service, with staff appearing disengaged, untrained, and sometimes rude.

Cleanliness

Several customers noted that the restaurant was dirty, with overflowing trash and unclean tables.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and issues with mobile order fulfillment.

Staff Efficiency

Customers expressed frustration with slow service and a lack of teamwork among staff, leading to long wait times.
  • MS
    Mr. Smith
    Nov 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Best Chipotle in Pennsylvania! This is hands-down the BEST Chipotle in the entire state of PA. The staff here truly makes the difference! Karter, Mrs. Jenn, Micheal, Liam, and so many others go above and beyond every single visit. They’re always friendly, fast, and they actually care about the customers. The food is consistently fresh, the portions are solid, and the restaurant is always clean. I honestly only go to the gym across the street just so I have an excuse to come to this Chipotle afterward! That’s how good it is. If you’re anywhere near the area, this is the Chipotle to go to. Highly recommend! 🌯🔥
  • FF
    Florensky Floreal
    Nov 9, 2025
    1.0
    You can't make this up, this place is absolutely abysmal! The service is terrible. This place deserves to be shut down permanently.
  • AM
    April Melbourne
    Nov 4, 2025
    4.0
    Food is great. Sometimes they get a little stingy with the amount of food they give you.. sometimes the staff be too much into talking amongst themselves and forget they have customers in front of them.. is like being home with 10 teenagers who forgot their parents were home
  • RP
    Renata Porter
    Oct 26, 2025
    4.0
    Average Chipotle.
  • MB
    Melody Batista
    Oct 26, 2025
    1.0
    Waited 20 minutes for my food and when I was eating it all the meat is chewy and there were pieces of raw meat in my bowl. DONT GO HERE!!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in West York offer?

Chipotle West York offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 890 Loucks Rd?

Chipotle West York is open daily from 10:45 AM to 10:00 PM.