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Arby's

4.1
(952 reviews)

Business Details

409 Loucks Rd, York, PA
17404, United States
(717) 224-1451

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
409 Loucks Rd, York, PA
17404, United States

Hours

Reviews

4.1
952 reviews
5 stars
512
4 stars
205
3 stars
108
2 stars
39
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised the friendliness and efficiency of staff, others reported rudeness and poor communication.

Food Quality

Food quality received positive remarks, with many customers enjoying the freshness and taste, although some felt certain items were overpriced or not worth the cost.

Cleanliness

The restaurant was frequently noted for its cleanliness, contributing to a pleasant dining atmosphere.

Management

Several reviews highlighted the positive impact of managers like Brian and Michael, who were recognized for their attentiveness and customer service.
  • JM
    Jeremiah Murphy
    5 days ago
    1.0
    Went thru the drive thru placed my order, double roast beef sandwich meal, classic beef and cheddar meal, 2 extra medium fries which were both supposed to be crinkle cut one was a curly, normally not a big deal but for this experience it matters. I also ordered desert for me, my fiancé, my daughter and my fiancés nieces, it was a total of 4 orders of the peach cobbler rolls. The employee on the speaker told me my total and then proceeded to laugh at the order before his headset disconnected from the speaker. Then my experience at the window was cold like they knew i heard them laughing. Im not normally one to leave a review but an experience like this is more than deserving of this review. Its just insane that the employees thinks its ok to judge customers based on the order that comes over the speaker.... Arbys used to be somewhere i would send people for lunch who were waiting on my employees to finish working on their cars but no longer will they be a recommendation.
  • BW
    Brian W.
    5 days ago
    4.0
    Always good
  • MS
    M Schofield
    Feb 11, 2026
    4.0
    The Reuben here is delicious!! Very quick staff.
  • MM
    MrsMis
    Feb 6, 2026
    1.0
    Husband and I went in around 0730 tonight 02/06/2026 and NOBODY came out to the front to wait on us.
  • DD
    D
    Jan 2, 2026
    1.0
    $14 for mediocre sandwich. Got 100% attitude though. If you’re gonna charge this money for sandwiches, your customer service should be a little bit better.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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