Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local York-New Salem Subway® Restaurant at 330 North Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I always frequent the location knowing the family personally, even though I know that I get better quality food from other nearby locations. The 2 owners know me, not in a very personal manner but enough to recognize me when coming in due to frequency. After today, I unfortunately won’t be back. I placed an online order on a time crunch, and went in to pick it up. The app showed a “system error” but my order was processed and paid for within the app. The owner kept saying he couldn’t see it in his system. I showed him my phone multiple times with the entire proof of transaction. He walked away and went to the back and didn’t come back for over 5 minutes. I had no idea what was going on. When he came back out I said “….are you going to make this order for me?” And he would not. Literally would not. Didn’t offer a solution, didn’t even tell me to re-enter the order, just simply would not make it. I was baffled and at that point yes, I was very short with him. I went to leave and turned around and asked him to reiterate that he refused to make this food even though I’m showing him the purchased order, and he was getting his jacket on and would not make it. For an establishment who is already struggling, it’s incredibly disappointing to have had this experience. I wasn’t asking for a favor, I wasn’t asking for a handout. I was literally just asking for the food that I paid for. The store is known for being extremely stingy, but to blatantly not provide the items I paid for is stealing, whether it’s $8 or $80.
MM
Melissa Markle
Dec 20, 2020
5.0
One of my favorite places for a quick meal thats made to order. Clean and friendly!
RS
Redjmoster Swf9
Aug 31, 2020
5.0
Very clean,professional and quick timely service.
AW
Adam Winchell
Mar 28, 2018
1.0
Not good customer service anymore. Food quality is horrible. Just go the extra 10 minutes to spring grove.
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