Dunkin'

3.5
682 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wyomissing, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 Cheltenham Drive, Wyomissing, PA
19610, United States

Hours

Reviews

3.5
682 reviews
5 stars
288
4 stars
117
3 stars
75
2 stars
52
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.

Coffee Quality

While some customers enjoyed the coffee, there were complaints about incorrect preparation and inconsistency in flavor.

Staff Efficiency

Service speed varied, with some customers noting quick service while others experienced long waits and disorganization.
  • MR
    Magdalena Rodriguez
    4 days ago
    1.0
    I just had the worst experience at this location. I have been going here for 5 years each morning for my coffee. The drive thru girl was holding up the line chatting and I politely asked her to move it along as the line was very long and people have places to me. I was not beligerent or rude. Once I got to the window she refused service and accused me of being rude which I absolutely was not and looking back I wish I would have cussed her out because her behaviour was so unprofessional and rude. I came inside and asked for a manager to then be verbally attacked by her and her co worker stating no manager was on site and telling me if I wanted the corporate number I could just google it. I have never in my life been treated so poorly at a place where customer service should be priority. I understand they sometimes deal with rude customers and should not tolerate it, but the way I was treated was way beyond necessary they were verbally rude, aggressive and very unprofessional. I will be filing a corporate complaint and will eventually get a hold of a manager. I do not stand for this kind of treatment of loyal customers. Will never go here again.
  • JL
    Jay Langumas
    Dec 19, 2025
    1.0
    No donuts or munchkins on top of rude worker at drive through
  • TM
    TMR MCCLOUD
    Dec 4, 2025
    2.0
    Horrible indoor service. I sat on counter for about 8 mins. Smh
  • ED
    Emily D
    Nov 20, 2025
    2.0
    Stopped at this dunkin on my way home today 11/20 around 3pm. No line no cars in the parking lot. Pull into the drive through and the staff member was very short and somewhat rude but when I got to the window I had handed her my card and never once got the total for my drink or any greeting not even a word she handed me my drink, i thanked her not a word back she gave me my card and i said have a nice day and again not a word just a dirty look and a slam of the drive through window. On top of the bad interaction they made my coffee with cream instead almond milk which messed up my stomach. This place is probably the worst dunkin I’ve been to.
  • CF
    Christopher Fuller
    Nov 11, 2025
    5.0
    Wife loves dunkin coffee. Quick, friendly, and always right.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Wyomissing, PA?

Dunkin' in Wyomissing, PA is open from 4:00 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.