Dunkin'

Reviews

• RR

  Random.opinion

  1 day ago
  1.0
  Terrible attitudes from the employees
• TK

  tonia kiene

  Feb 18, 2026
  1.0
  You definitely have a customer service problem at this location. Look at the most recent reviews. I had the worst experience at this location with the same lady everyone is referencing. She yelled at me in the store because I didnt answer her question immediately. She said I have people in both my ears and I asked you a question. Like whooaaa. When I asked for her name she refused to provide it. I have had some really nice interactions with employees at this location but this person is the absolute worst and clearly I'm not the only one to report this. What makes it even worse is that I reported it to Dunkin and no one from Dunkin ever got back to me.
• AG

  Alicejane Garman

  Feb 17, 2026
  5.0
  I go to this Dunkin’ almost daily, and the morning crew truly runs like a well-oiled machine. They know me by name, have my order ready, and always start my day on a positive note. You can tell they work incredibly hard — even recently while being short staffed, they’ve continued to stay kind, efficient, and professional. Today I was so sad to learn that one of my favorite crew members and the manager are leaving because they didn't feel valued. That’s really disappointing to hear. This manager and morning team have been wonderful and have worked there for years. They are the reason so many of us keep coming back. I sincerely hope the owner understands what an incredible team they are losing. Staff like this are hard to find — and even harder to replace.
• JD

  Joshua Derrer

  Jan 30, 2026
  1.0
  January 30th 2026 at around 9:25 a.m. the entire drive-thru staff is completely incompetent asking for an iced coffee with one cream six sugar and long and behold they gave you a coffee with six cream and no sugar didn't give a donut gave us one measly napkin just completely incompetent staff management do better hire people that actually know how to deal with customers
• MR

  Magdalena Rodriguez

  Jan 8, 2026
  1.0
  I just had the worst experience at this location. I have been going here for 5 years each morning for my coffee. The drive thru girl was holding up the line chatting and I politely asked her to move it along as the line was very long and people have places to me. I was not beligerent or rude. Once I got to the window she refused service and accused me of being rude which I absolutely was not and looking back I wish I would have cussed her out because her behaviour was so unprofessional and rude. I came inside and asked for a manager to then be verbally attacked by her and her co worker stating no manager was on site and telling me if I wanted the corporate number I could just google it. I have never in my life been treated so poorly at a place where customer service should be priority. I understand they sometimes deal with rude customers and should not tolerate it, but the way I was treated was way beyond necessary they were verbally rude, aggressive and very unprofessional. I will be filing a corporate complaint and will eventually get a hold of a manager. I do not stand for this kind of treatment of loyal customers. Will never go here again.

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