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Arby's

4.1
(843 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2741 Papermill Rd, Wyomissing, PA
19610, United States

Hours

Reviews

4.1
843 reviews
5 stars
419
4 stars
231
3 stars
109
2 stars
30
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or unprofessional behavior.

Food Quality

Food quality is inconsistent, with reports of cold, undercooked, or improperly prepared items, alongside some positive mentions of hot and fresh meals.

Pricing Concerns

Many customers feel that prices are too high for the quality of food received, with some noting that specials do not provide good value.

Cleanliness Issues

Several reviews mention cleanliness problems, including sticky floors and unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • DM
    Donna Marks
    1 day ago
    3.0
    Staff was rude, didn't greet us, barely looked at us. Didn't thank us.
  • CJ
    Christine Johnston
    6 days ago
    3.0
    Forgot sauces, had no chicken products
  • NJ
    Nuki Jackson
    Feb 11, 2026
    1.0
    Their food is way to expensive and custom service wasn't that nice when I ask questions.
  • JB
    John Belles
    Jan 29, 2026
    4.0
    Pretty good and polite for drive thru
  • PW
    pigsly wigsly
    Jan 26, 2026
    2.0
    Food is usually pretty good but prices are way too high. Specials they run are not a bargain

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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