Arby's

3.6
800 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
950 S Broadway, Wind Gap, PA
18091, United States

Hours

Reviews

3.6
800 reviews
5 stars
310
4 stars
193
3 stars
124
2 stars
52
1 star
121

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported cold, stale, or poorly prepared food, including issues with sandwiches and fries.

Service Issues

Numerous reviews highlighted slow service, long wait times, and staff unprofessionalism, including rudeness and lack of acknowledgment.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Staff Attitude

Mixed feedback on staff friendliness, with some praising helpful employees while others reported poor attitudes and lack of professionalism.
  • CD
    Cullen Delmore
    6 days ago
    1.0
    Consistently poor quality. Last time, I got a sandwich that tasted like food surface disinfectant. Don't get me wrong - I'm glad it tasted like that instead of body fluids or something, but it still doesn't belong in the customer's food. For the one time in five or so you get something actually decent here, it's not worth your money.
  • CK
    Corena Kleintop
    Nov 26, 2025
    1.0
    Went through drive up and pulled away open sandwich and it was cold! Yuck not good at all. I'll think twice before going again
  • PA
    Percy Ahene
    Oct 19, 2025
    1.0
    I normally wont leave a review of fastfood but Its Sunday October 19th...around lunch time i came into this location drive through...to order a half pound roast beef and to try the steak nuggets... ill get to the point the roast beef was the worst roast beef ive ever had. I dont frequent Arby's that often anymore but this was terrible, the meat was old in the sandwich, There was a chunk of old meat on the side of the sandwich as well not in the sandwich, it was luke warm, and dried out...I mean it was yellow colored and tasted horrible. I had a bite before I looked at what I was actually eating. Honestly I dont know whats up with this location they must be in dire straights because the only terrible arbies meal I had before this was at this location as well. The previous time the meat was ice and I mean ice cold.. the guys at the counter said the guys on the previous shift forgot to turn the oven on...but its like the only thing separating your barehands is a thin plastic glove...there is no way the guy who made the sandwich didn't feel how cold it was...the only redeeming thing is that the manager this time and last time offered a new sandwich no questions, asked. But thjs time i was 10miles down the highway before I started eating... other customers beware your really rolling the dice at this location. Im praying i don't get sick.. the prices at fast food places are almost as high as sit down restaurants, so you cant get away with things like this anymore, and no one should cut restaurants a break
  • TR
    Totinos “heavymetalthunder” Pizza rolls
    Oct 18, 2025
    1.0
    Terrible
  • SX
    S X
    Aug 30, 2025
    1.0
    Bad experience! Front staff and guy w/ the beard was cussing and just straight up ignoring us. Can’t even comment on the food because I couldn’t eat it! First time I’ve ever had to deal with this in a fast food restaurant, never going to this location again and recommend Arby’s management to look into the kind of folks they’re hiring to represent them!