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Arby's

3.6
(802 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
950 S Broadway, Wind Gap, PA
18091, United States

Hours

Reviews

3.6
802 reviews
5 stars
310
4 stars
194
3 stars
125
2 stars
51
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, for both drive-thru and in-store orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Staff Attitude

Several customers noted poor service and unprofessional behavior from staff, impacting their overall experience.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, indicating that there are occasional positive experiences.
  • JB
    Jonah Buccieri
    Feb 6, 2026
    1.0
    Sat in the drive through for over 30 minutes and was the only one in the drive through
  • DS
    David Sandt
    Jan 15, 2026
    3.0
    Food is always consistent! I know fast food isn't a glamorous job and I don't know everyones personal situation, I wish the employees that were there just showed like they cared even just a little. Made me feel depressed just waiting for my food.
  • CD
    Cullen Delmore
    Jan 6, 2026
    1.0
    Consistently poor quality. Last time, I got a sandwich that tasted like food surface disinfectant. Don't get me wrong - I'm glad it tasted like that instead of body fluids or something, but it still doesn't belong in the customer's food. For the one time in five or so you get something actually decent here, it's not worth your money.
  • CK
    Corena Kleintop
    Nov 26, 2025
    1.0
    Went through drive up and pulled away open sandwich and it was cold! Yuck not good at all. I'll think twice before going again
  • PA
    Percy Ahene
    Oct 19, 2025
    1.0
    I normally wont leave a review of fastfood but Its Sunday October 19th...around lunch time i came into this location drive through...to order a half pound roast beef and to try the steak nuggets... ill get to the point the roast beef was the worst roast beef ive ever had. I dont frequent Arby's that often anymore but this was terrible, the meat was old in the sandwich, There was a chunk of old meat on the side of the sandwich as well not in the sandwich, it was luke warm, and dried out...I mean it was yellow colored and tasted horrible. I had a bite before I looked at what I was actually eating. Honestly I dont know whats up with this location they must be in dire straights because the only terrible arbies meal I had before this was at this location as well. The previous time the meat was ice and I mean ice cold.. the guys at the counter said the guys on the previous shift forgot to turn the oven on...but its like the only thing separating your barehands is a thin plastic glove...there is no way the guy who made the sandwich didn't feel how cold it was...the only redeeming thing is that the manager this time and last time offered a new sandwich no questions, asked. But thjs time i was 10miles down the highway before I started eating... other customers beware your really rolling the dice at this location. Im praying i don't get sick.. the prices at fast food places are almost as high as sit down restaurants, so you cant get away with things like this anymore, and no one should cut restaurants a break

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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