Papa Johns Pizza

Reviews

• ST

  Susan Tran

  Feb 21, 2026
  1.0
  Delivery was late by their own online estimation by 40 mins. Food was cold. No one picks up the phone- I was on hold for 10 mins and gave up.
• GO

  Grace Opie

  Feb 15, 2026
  4.0
  order delivery was messed up yesterday! Manager sent out the rest of the order that was missed np!!!! Great customer service!!!!
• AH

  Andy H

  Dec 19, 2025
  2.0
  Just picked up pizza 12/19 in willow grove. I Never saw these employees before and I'm a regular 2- 3 times a month my kids want pizza. It was cold because I had to wait for my cheese sticks. Cold pizza, nothing better than expensive cold pizza. And this pizza was oblong not round. Oval shaped with all crust no cheese really bad.
• KK

  K

  Oct 4, 2025
  1.0
  Wow they only have 1 person in the entire place. Dude makes the pizzas and handles the register. The website tells you your pizza is ready BUT that is a lie. Each time I have walked in to pick up my order I am waiting with 5 other people.. The pizza is okay to good and so not really worth the excessive (40m) wait time that the system forces you to do. Pizza tastes ok.
• JF

  Joe F

  Sep 25, 2025
  1.0
  I don't know what all the hype is about this pizza It sucks. Papa John, you better go into a different line of business. I went there to order a pizza and the cashier was huddled down on the floor on his cell phon instead of taking orders from customers. I finally had the chance to order once he was done with his phone call.. I ordered a pizza with mushrooms and I waited and waited. I should have taken this as a bad sign and I should have left. The guys in the back preparing the pizza we're basically talking and fooling around. The one guy was covered in flour and he should not have been preparing food. Then they all left and went outside. When I finally got the pizza I opened the box and it had barely any sauce, barely any cheese with a single mushroom on it. I was completely ripped off and disgusted. I called and spoke to the area manager and got absolutely nowhere. I will never ever go back there again It was one of the worst pizzas I've ever had. This is what happens when you hire high school kids to run your business. I gave you a chance and you blew it by poor service and poor quality pizza. Never again! You sucked!;

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