Papa Johns Pizza

3.2
200 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Willow Grove, PA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Willow Grove pizza for any occasion. Call us for pizza delivery in Willow Grove or stop by 1843 EASTON RD for carryout to order the best pizza in Willow Grove, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1843 EASTON RD, Willow Grove, PA
19090, United States

Hours

Reviews

3.2
200 reviews
5 stars
73
4 stars
28
3 stars
22
2 stars
19
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some praising the pizza while others complained about poorly made items and missing ingredients.

Staffing Problems

Many reviews highlighted understaffing, leading to overwhelmed employees and slow service.

Cleanliness Concerns

Several customers noted unsanitary conditions and lack of proper hygiene practices among staff.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with the food and service, particularly praising specific staff members.
  • AH
    Andy H
    Dec 19, 2025
    2.0
    Just picked up pizza 12/19 in willow grove. I Never saw these employees before and I'm a regular 2- 3 times a month my kids want pizza. It was cold because I had to wait for my cheese sticks. Cold pizza, nothing better than expensive cold pizza. And this pizza was oblong not round. Oval shaped with all crust no cheese really bad.
  • KK
    K
    Oct 4, 2025
    1.0
    Wow they only have 1 person in the entire place. Dude makes the pizzas and handles the register. The website tells you your pizza is ready BUT that is a lie. Each time I have walked in to pick up my order I am waiting with 5 other people.. The pizza is okay to good and so not really worth the excessive (40m) wait time that the system forces you to do. Pizza tastes ok.
  • JF
    Joe F
    Sep 25, 2025
    1.0
    I don't know what all the hype is about this pizza It sucks. Papa John, you better go into a different line of business. I went there to order a pizza and the cashier was huddled down on the floor on his cell phon instead of taking orders from customers. I finally had the chance to order once he was done with his phone call.. I ordered a pizza with mushrooms and I waited and waited. I should have taken this as a bad sign and I should have left. The guys in the back preparing the pizza we're basically talking and fooling around. The one guy was covered in flour and he should not have been preparing food. Then they all left and went outside. When I finally got the pizza I opened the box and it had barely any sauce, barely any cheese with a single mushroom on it. I was completely ripped off and disgusted. I called and spoke to the area manager and got absolutely nowhere. I will never ever go back there again It was one of the worst pizzas I've ever had. This is what happens when you hire high school kids to run your business. I gave you a chance and you blew it by poor service and poor quality pizza. Never again! You sucked!;
  • LP
    Lajuan “Jaunny” Pierce
    Aug 30, 2025
    2.0
    It's an okay place. See, the thing is, the staff was pretty good. They do need more workers; you can tell they are overloaded. Especially when you know it gets busy. Having someone who can speak good English would greatly help the front desk. Always another tip, pay online, and then pick it up, trust me.
  • CC
    Calvin Childs
    Aug 28, 2025
    5.0
    Those guys there are amazing and they are good with people.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Willow Grove, PA?

Papa Johns Pizza delivers from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.

Can I order carryout or takeout from Papa Johns Pizza in Willow Grove?

Yes, carryout and takeout services are available daily from 11:00 AM to midnight, extending to 1:00 AM on Fridays and Saturdays.