Panera Bread

3.9
866 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Willow Grove is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
30 Park Avenue, Willow Grove, PA
19090, United States

Hours

Reviews

3.9
866 reviews
5 stars
414
4 stars
228
3 stars
71
2 stars
64
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the soups and desserts, but there were complaints about specific items being poorly prepared or not meeting expectations.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and accommodating, others were criticized for poor attitudes and lack of responsiveness.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, indicating a need for better maintenance.

Order Accuracy

There were frequent complaints about incorrect orders and delays in service, especially for online pickups, leading to customer frustration.

Atmosphere

The restaurant was noted for having a pleasant atmosphere, with some locations described as clean and welcoming, though others were criticized for being crowded and poorly maintained.
  • FF
    Felicia Franks
    Nov 11, 2025
    5.0
    When all else fail get the chicken salad sandwich with the apple crisp salad 😋
  • DD
    Danny Dragoni
    Nov 8, 2025
    5.0
    Best Ceaser Salad
  • LS
    Lynn Stevens
    Sep 13, 2025
    4.0
    Food , desserts and soups are especially good! Try their broccoli 🥦 cheddar soup 😋 yum! And delicious desserts especially the decadent chocolate brownies! Not as much selection for coffee though as I would like so I go to Wawa for my caramel doubleshot espresso machiato or frappacino 😋 they should add that. Good for breakfast lunch or a quick bite.
  • BH
    Brandon Higdon
    Sep 8, 2025
    1.0
    Ordered just a coffee for rapid pick up a head of time, went to pick it up before my bus and the order wasn’t ready and no employees were present in the restaurant for more than 5 minutes before I had to leave to catch my bus without my coffee.
  • MS
    Meghan Seufert
    Aug 30, 2025
    5.0
    ordered a few items for delivery as a weekend treat, one being 1/2 dozen bagels for my family. the manager promptly called me and informed me the bagels i requested were out of stock and offered me other options. although i opted for a refund instead - having the manager call and be apologetic/offer other options was huge, he was so polite and accommodating and they even gave me an extra cookie for free. I really applaud the manager at this location, it’s so difficult to find great customer service and someone who actually cares about what they do. unfortunately, it is a saturday afternoon on a holiday weekend, so i totally get it and it’s understandable they were out of the bagels! keep up the great work.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Willow Grove accept reservations?

No, Panera Bread in Willow Grove does not accept reservations.

What are the delivery hours for Panera Bread in Willow Grove?

Delivery is available from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.