Business Details
About
Grocery StoreBeer StoreWine Store
Visit your local GIANT for low prices on fresh produce, everyday groceries and easy meals. Stop in for fresh sushi and the premium beer and wine selection. Sit and eat, grab a beer, and enjoy free WiFi.
Location
Hours
Reviews
4.4
2,052 reviews
5 stars
1,235
4 stars
532
3 stars
162
2 stars
58
1 star
65
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of products available, including organic options and a well-stocked bakery.
Customer Service
While many reviews highlight friendly and helpful staff, there are notable instances of poor service, particularly from specific employees.
Cleanliness
The store is generally reported as clean and well-organized, although some customers have noted issues with specific areas like the seafood section.
Pricing Issues
Several customers expressed frustration with discrepancies between shelf prices and checkout totals, leading to concerns about transparency.
Checkout Experience
While many find the checkout process efficient, there are complaints about slow service at the Starbucks and issues with self-checkout terminals.
- FMFrank McDonnellNov 17, 20255.0Normal grocery place that we always go to. The hot food section is awesome. Nice and friendly staff
- EPErika PelulloNov 15, 20253.0It's ok! You can never find anyone for help. I'm not walking all the way up front to customer service to just have to walk back for an item I can't find. Also they have a small station for free fruit for kids. No one can see it because it's not facing the door when you walk in so know one really knows it's there. I always go there for the Philly pretzels, its 2 for $3, but I don't like the tongues. They never look clean and I don't know if someone dropped them. They need to have tissues there. One time I came there was no trash can either. SMH!! Always, always check the date on your items. I found someone and told them the cupcakes were old and they said ok and kept on doing what he was doing. I thought he didn't hear me so I said it again and he said he would let someone know. I guess that wasn't his department haha SMH!!
- CCCalvin ChildsNov 11, 20251.0They need to stop selling fake produce and have more true organic options available
- MIMarisa IsaOct 17, 20255.0It’s a great supermarket with a wide variety of products. However, every time I walk in, there’s a very unpleasant smell I can’t tell if it’s coming from the seafood section or something else, but it’s definitely noticeable and uncomfortable. Other than that, it’s a great place to shop.
- LSLynn StevensOct 6, 20254.0Store is generally clean and customer service good. This Giant actually has what I want or shop for in stock all the time and enough items in stock even sale items. Much better than other Giant locations.
Frequently Asked Questions About GIANT
What are the main services and products offered at GIANT in Willow Grove?
GIANT offers low prices on fresh produce, everyday groceries, easy meals, fresh sushi, and a premium beer and wine selection. Additional services include flu vaccination, Peapod delivery, RedBox rentals, and a nutritionist, among others.
What are the operating hours for GIANT in Willow Grove throughout the week?
GIANT is open daily from 6:00 AM to 11:00 PM.
Are there any special holiday hours for GIANT?
On holidays, GIANT's hours vary: November 27 (6:00 AM - 2:00 PM), December 24 (6:00 AM - 6:00 PM), closed on December 25, December 31 (6:00 AM - 8:00 PM), and January 1 (6:00 AM - 11:00 PM).
Which payment methods are accepted at GIANT Willow Grove?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
In which languages can customers communicate at GIANT Willow Grove?
Customers can communicate in English, Russian, and Spanish at this location.
Is there WiFi available for customers at GIANT Willow Grove?
Yes, free WiFi is available for customers to enjoy while visiting GIANT.
How can customers find GIANT Willow Grove online or on social media?
Customers can visit the website at https://stores.giantfoodstores.com/pa/willow-grove/315-york-rd, or follow GIANT on Facebook at /712427278931095, Instagram @giantfoodstores, and Twitter @giantfoodstores.
Are there any nearby places where customers can continue their cooking experience after visiting GIANT?
Yes, The Cooking School is nearby where customers can enhance their culinary skills after shopping at GIANT.
What nearby dining options are available close to GIANT Willow Grove?
Nearby dining options include Panda Express for Chinese food, Ralph's of Philly for burgers, Tavern 19090 and The W Tavern for American cuisine, and Willow Inn for Italian and pizza.
Are there convenient financial services near GIANT Willow Grove?
Yes, Coinme for currency exchange, Western Union for money transfers, and Citizens ATM are nearby to assist with financial services while visiting GIANT.