Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Willow Grove, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of order inaccuracies and poor customer service.
Order Accuracy
Numerous reviews highlighted consistent issues with incorrect orders and missing items, leading to customer frustration.
Product Quality
While some customers enjoyed the coffee and food, others complained about stale or poorly prepared items, indicating inconsistency in product quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and sticky surfaces, detracting from the overall experience.
Operational Issues
Customers expressed dissatisfaction with the store's hours and service speed, noting that the location often closed early or had long wait times.
KK
Kevin Kessler
Dec 11, 2025
1.0
The worst of the worst - The staff seems nice but they should have to try the products - cannot toast a bagel, bagels always taste like they are stale, cold and old. Coffee never hot and they get away with it. Same owner seems to own the closest other site in Willow Grove and that equally sucks. I have no idea how the get away with it. Just plain pitiful. Avoid at all cost.
HL
Heather Lee
Oct 14, 2025
3.0
The ONE single item, a small coffee, that I ordered was delicious. The place was empty too so keep that in mind. The guy at the window made me cry and feel bad for ordering from the parking lot. His tone was mean when he told me not to do that again. I waited a full min parked before going to the speaker. He told me I was rushing him. How is it different than ordering at the speaker? I'm giving more time than if i had ordered at the speaker?? Again, for ONE small coffee and no other customers around. Never going to that location again.
BM
Bradford McCarron
Sep 24, 2025
2.0
Munchkins always wet and slimy, and they never put bacon on the avocado toast. Who is running this place?
GR
Gwendolyn R
Aug 21, 2025
5.0
my drink is made perfectly every time i go. sandwiches are hot and tasty. donuts are fresh and yummy. the people are very nice and quick.
SS
scomeau66
Aug 15, 2025
3.0
It was so much better when Dunkin banked onsite. Got a box of munchkins. It was a few chocolate the rest were glazed. No variety at all.
What are the opening hours of Dunkin' in Willow Grove, PA?
Dunkin' Willow Grove is open Monday to Thursday and Sunday from 4:30 AM to 8:00 PM, and on Friday and Saturday from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services at the Willow Grove location?
Yes, Dunkin' Willow Grove offers both delivery and curbside pickup services.
What types of meals are served at Dunkin' in Willow Grove?
They serve breakfast, lunch, and brunch every day.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' in Willow Grove has a drive-thru for convenient service.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms.
Are there any special seasonal drinks currently available at Dunkin'?
Yes, during the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What is the address and contact number for Dunkin' in Willow Grove, PA?
The Dunkin' is located at 2618 Easton Rd, Willow Grove, PA 19090, and the main phone number is +1 215-442-1602.
Are there other coffee shops near Dunkin' Willow Grove?
Yes, there is another Dunkin' nearby that also serves donuts, coffee, and smoothies, perfect if you're exploring coffee options in the area.
What nearby dining options are available around Dunkin' in Willow Grove?
Nearby dining options include Grandma's Grotto Pizza, a pizza and Italian restaurant, Manhattan Bagel for bagels and sandwiches, and Gabby’s Banh Mi for fast food.
What local services are close to Dunkin' in Willow Grove for visitors?
Nearby services include Philadelphia Hand to Shoulder Center for medical care, Cell Phone Repair shops like CPR Cell Phone Repair Willow Grove-Horsham, and Allure Studio for tanning and barber services, which can be convenient before or after your visit to Dunkin'.