Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Willow Grove, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and incorrect orders.
Order Accuracy
Frequent complaints about incorrect orders, including missing items and wrong food or drink preparations.
Pricing Concerns
Customers expressed dissatisfaction with perceived high prices and flat rate charges compared to competitors.
Cleanliness and Safety
Some reviews highlighted cleanliness issues, including unsanitary conditions and food safety violations.
Staffing Problems
Reports of understaffing and inexperienced employees leading to poor service and long wait times.
AA
AkiraT
Dec 24, 2025
1.0
They are overpriced and charge a flat rate. Example: I ordered a croissant and frozen coffee and I was charged $10. I got to neighboring DD and what w get is $7-$8 and change. They have done this before and I ordered a few things and my payment was $20. They are rounding prices up. This was my last time there. I am not going back. I would rather go further away to Moreland Rs or Warrington. They have excellent service and prices!!!
JK
John King
Dec 8, 2025
1.0
I went inside to order at 11am today and had 3 workers standing there wiping things down not helping customers or myself. No one greeted me or spoke to me. I waited for at least 7 mins before I finally asked if I can order. The employee rolled her eyes and said they were busy and I can order on the kiosk. I said you’re just cleaning? She said no we are busy. I said so I can’t order? I then got approached but another rude employee saying “what do you need?” Where at that point I left. They clearly don’t want business or to help customers.
NM
neique mcfadden
Dec 4, 2025
3.0
Asked for LG tea n got a LG coffee n I asked for 2 order of hash browns double toasted to ensure thy was hot whn I got them n they taste better whn their harden
1. They forgot a hash brown I paid for
2. Thy didnt even double toaste them
DE
Donovan Edwards
Nov 21, 2025
1.0
I arrived at this Dunkin’ Donuts at 7:40 PM last night when I went to the window they told me they were preparing to close. I said it’s not 8 o’clock are you close and they said yes. I find it very unprofessional to have a sign on your door that says you close at 8 PM yet your employees are prepping to leave 20 minutes early. I go to Dunkin every day and this is the only store that I know that decides to stop taking orders 20 minutes before they actually close this needs to be reported and handled. I saw two cars after me get refused service. Also the employees can leave at 8 PM. It’s not about you. It’s about the customers
What are the Dunkin' Willow Grove operating hours?
Dunkin' Willow Grove is open daily from 5:00 AM to 9:00 PM.
Does Dunkin' Willow Grove offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
Where is Dunkin' located in Willow Grove, PA?
Dunkin' is located at 1035 Easton Rd, Montgomery, Willow Grove, PA 19090.
What types of meals does Dunkin' serve at this location?
This Dunkin' location serves breakfast, lunch, and brunch meals.
What are some of Dunkin's popular specialties?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
Does Dunkin' Willow Grove have a drive-thru service?
Yes, this location offers a drive-thru for convenient ordering.
Is there free Wi-Fi available at Dunkin' Willow Grove?
Yes, Dunkin' Willow Grove provides free Wi-Fi for customers.
What nearby places can I visit before or after my stop at Dunkin'?
Nearby places include the State Liquor Store, Pearl Nail Spa, and FedEx Office Print & Ship Center, which you can visit for shopping or services before or after enjoying your Dunkin' meal.
Are there other coffee or donut shops near Dunkin' Willow Grove?
Yes, there is another Dunkin' nearby, as well as convenience stores like 7-Eleven, making it easy to find coffee or snacks in the area.
What restaurants are close to Dunkin' Willow Grove for a meal after coffee?
Nearby restaurants include Tony Roni's Pizza, Ooka Sushi Hibachi Steak House, and Bonefish Grill for varied dining options after your visit to Dunkin'.