Brand Certified
Chipotle Mexican Grill
3.4(835 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
2618 W Moreland Rd, Willow Grove, PA
19090, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(215) 659-8108
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/pa/willow-grove/2618-w-moreland-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1201
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Willow Grove is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.4
835 reviews
5 stars
317
4 stars
175
3 stars
70
2 stars
66
1 star
207
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported poor food quality, including undercooked rice, stale chips, and unappetizing ingredients.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling they received less food than expected.
Customer Service
Service was often described as unprofessional, with reports of rude staff and poor handling of customer complaints.
Cleanliness
Numerous reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Order Accuracy
Several customers experienced issues with incorrect orders, including missing items and wrong food being served.
- TNT NFeb 18, 20261.0Zero stars. This place NEVER has any salad dressing to go with salads.
- SMShanih MillerFeb 3, 20265.0Sebastian,Shaq,and Liam have displayed great customer service,and we’re attentively catering to our needs. Well rounded and Kind as well.
- CCCrystalynFeb 3, 20265.0I came into the store 15 minutes before closing and the service was wonderful. They even cooked some additional ingredients for us to be able to have the meals that we wanted. Customer service was everything. Thank you, chipotle!!
- TKTyler KnoxJan 27, 20262.0Probably the worst chipotle I’ve been too. The manager was yelling at a female co worker and Cursing the entire time we were there eating. Super unprofessional. The bathroom was disgusting. Needs to be cleaned badly. Food was sitting for a long time not fresh when you walk up to counter. Then when you eat there are nats flying around. They have to get some better staff or at least a new manager there asap.
- TSTaron StokesJan 26, 20261.0Ordered a burrito bowl from their app and they sent me tacos. Would have just went and got the right order if I wasn’t at work but I called and ofc I get customer service and not the actual restaurant. Told me they couldn’t send me the right order and I would have to reorder again and wait for my refund. This Chipotle has always been ghetto but ts just the closest one onto my job. Since I can’t get in contact with the store through a normal phone call I’ll leave my message here. Teach your employees how to read the difference between tacos and a burrito bowl, it’s fast food not rocket science. I know the job does not require any kind of education but this is simple.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Willow Grove serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Willow Grove?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Willow Grove offer pickup and delivery services?
Yes, Chipotle Willow Grove provides both in-store pickup and delivery services.
Can I order Chipotle online or through an app?
Yes, you can order online via https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill in Willow Grove?
Chipotle accepts credit cards and offers gift cards for payment.
How can I contact Chipotle Mexican Grill in Willow Grove?
You can call them at +1 215-659-8108 or email pa.1201.willowgrove@chipotle.com for inquiries.
Are there any nearby shopping options around Chipotle Willow Grove?
Yes, nearby shopping options include Chico's clothing store, The Children's Place, Swarovski jewelry store, Pandora, and The Uniform Outlet at Willow Grove Park.
What nearby places can customers visit before or after dining at Chipotle Willow Grove?
Customers can visit Memorial Park for outdoor activities or check out Park Place One Apartments if they're in the neighborhood.
Are there any eyewear or optometry services near Chipotle Willow Grove?
Yes, nearby eyewear and optometry services include Visionworks Park Place, Dr. Ira Zeitlin, LensCrafters at Macy's, and The Eyewear Depot.
Does Chipotle Mexican Grill in Willow Grove support any social or community initiatives?
Chipotle prioritizes 'Food with Integrity' by sourcing ingredients responsibly and supporting humane and sustainable farm practices.
Brand Certified Facts from Chipotle Mexican Grill
This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: