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Toasted Italiano & Balsamic Chicken Greens with Grains
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Panera Bread

4.1
(815 reviews)
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Business Details

202 Basin St, Williamsport, PA
17701, United States
(570) 322-2505
https://www.panerabread.com/en-us/cafe/locations/pa/williamsport/202-basin-st
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Williamsport is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
202 Basin St, Williamsport, PA
17701, United States

Hours

Reviews

4.1
815 reviews
5 stars
438
4 stars
181
3 stars
87
2 stars
44
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers noted a decline in food quality, with complaints about smaller portions, missing ingredients, and inconsistent preparation.

Customer Service

Many reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.

Cleanliness

Several customers mentioned cleanliness issues, including dirty tables and bathrooms, which detracted from their dining experience.

Wait Times

Long wait times for food and service were frequently mentioned, with some customers expressing frustration over delays.

Pricing

Customers found the prices to be high relative to the quality and portion sizes of the food.
  • PM
    pam meza
    Dec 23, 2025
    5.0
    Lots of variety, with mix and match options ❤️ Consistent quality. My favorite is the soup in a bread bowl-very hearty and filling. There are also many tempting bakery treats to choose from-bagels, muffins, pastries, cookies, and more! For the health conscious, smoothies and creative salads are available 🙂 Reasonable pricing for what you get.
  • JJ
    Jaasch
    Dec 22, 2025
    2.0
    Man, did this place go downhill. I've heard they don't bake any breads or baked goods in-house anymore and I'd believe it if confirmed true. Their portions are significantly smaller, their prices are more than significantly higher and it's just not the same company it was ten+ years ago. I don't think I could ever justify patronizing a Panera ever again just based on how much they're charging for such low quality food you can easily make at home.
  • BJ
    Blake Jurglewicz
    Nov 30, 2025
    2.0
    They give you a hard time if you're in there for a while/working for periods of time. Never heard of a coffee place with free wifi that does this
  • EN
    Elias Null
    Nov 25, 2025
    2.0
    Worst Panera experience ever with horrible customer service. Average food as most locations.
  • SK
    Shawna Karrasch
    Nov 20, 2025
    3.0
    This Panera is a poor one. The manager is always sprawled out at a table near the door like it’s her office and she frequently has loud conversations with employees. On multiple occasions we’ve heard her either berating an employee or talking badly about one employee to another. It’s extremely unprofessional and the staff follow their leader. There are some that are ok and some that are super rude. After multiple visits here, we’re finally fed enough to leave a bad review. When my husband asked for his cup so he could get his drink, the server said no, I have no record of your drink order. He nicely assured her he just placed one. And she snapped back that he was several orders away so “no”. Other customer who overheard the conversation remarked how rude it was. There have been other times the people serving food have been extremely discourteous. We are not the kind of people to leave a poor review but enough is enough.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Williamsport accept reservations?

No, Panera Bread in Williamsport does not accept reservations.

What kind of food does Panera Bread in Williamsport serve?

Panera Bread offers soups, salads, sandwiches, freshly-baked artisan breads, and specialty items like You Pick Two and vegetarian broth bowls.

Brand Certified Facts from Panera Bread

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Certified March 01, 2026Yext Knowledge Graph
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