Panera Bread

4.1
809 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

202 Basin St, Williamsport, PA
17701, United States
(570) 322-2505
https://www.panerabread.com/en-us/cafe/locations/pa/williamsport/202-basin-st
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Williamsport is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
202 Basin St, Williamsport, PA
17701, United States

Hours

Reviews

4.1
809 reviews
5 stars
434
4 stars
182
3 stars
86
2 stars
41
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food and poor customer service, including missing items and unhelpful staff.

Food Quality

While some customers enjoyed the food, many expressed disappointment with missing ingredients, cold items, and inconsistent quality.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and restrooms, despite some customers noting the restaurant was well-maintained.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and quality of food received.

Management Problems

Negative feedback was directed at management, particularly regarding customer service and stock management, with some customers suggesting a need for better training.
  • SK
    Shawna Karrasch
    4 days ago
    3.0
    This Panera is a poor one. The manager is always sprawled out at a table near the door like it’s her office and she frequently has loud conversations with employees. On multiple occasions we’ve heard her either berating an employee or talking badly about one employee to another. It’s extremely unprofessional and the staff follow their leader. There are some that are ok and some that are super rude. After multiple visits here, we’re finally fed enough to leave a bad review. When my husband asked for his cup so he could get his drink, the server said no, I have no record of your drink order. He nicely assured her he just placed one. And she snapped back that he was several orders away so “no”. Other customer who overheard the conversation remarked how rude it was. There have been other times the people serving food have been extremely discourteous. We are not the kind of people to leave a poor review but enough is enough.
  • AR
    Alonzo Rice
    Nov 8, 2025
    1.0
    Lisa the General Manager took my family’s order and she had the worst attitude. Worst experience here.
  • LM
    Lindsay Mulder
    Oct 27, 2025
    1.0
    Did an online order and after waiting 20 minutes after the time I had the pick up set for I finally asked why my order wasn’t ready yet and they simply said that they didn’t have the bread bowls for my order. They also said it was going to take a long time to bake up some fresh ones but didn’t give us any option other than giving us a bunch of French bread to make up for it. There was no apology and no offer of money back or extra food given. To top it all off two of the soups we ordered were cold after all of that. They also told us that it had been a really bad day. Sorry about that but it’s not really my problem!
  • JT
    Janice Todd
    Sep 28, 2025
    5.0
    My favorite autumn soup is back, Autumn Squash Soup. It is the ultimate in comfort food . You can have it with bread, chips, or an apple .
  • CP
    Christine Packard
    Sep 27, 2025
    2.0
    Went through drive thru for a bowl of soup. Took 25 minutes in line with 2 cars in front of me. Must be understaffed. Took way too long.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Williamsport accept reservations?

No, Panera Bread in Williamsport does not accept reservations.

What kind of food does Panera Bread in Williamsport serve?

Panera Bread offers soups, salads, sandwiches, freshly-baked artisan breads, and specialty items like You Pick Two and vegetarian broth bowls.