Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported frequent issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted long wait times, particularly in the drive-thru and during busy hours.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and professional to rude and dismissive.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Food Quality
The quality of food was inconsistent, with some customers receiving fresh and hot meals while others complained about cold or poorly prepared food.
JH
Jeremy Hayes
Nov 15, 2025
1.0
Now I've been to hundreds of different McDonald's across the country and this location was the worst by FAR. Stopped in on way to a lacrosse tournament and went inside. Walked up to register and waited approximately 10 min literally before someone came to take our order. Now mind you there were 13 employees working behind the counter and 75% of them were talking and doing nothing. I ordered 2 spicy mc chicken sandwiches. Waited another 10 min to get those. When the came it was absolutely disgusting. The chicken was dry, bun was saturated with mayonnaise and I mean really way to much and pictures to prove. Sandwiches were terrible. Left as soon as could and went across street the Hellers and got a nice chicken sandwich. Seriously the price McDonald's is changing and quality they are serving is disgraceful. We didn't want to even say anything because that would have been even more time wasted. Anyone looking for good food, go to Hellers right across the street as they were quicker and the food was far better.
ZC
Zach Cogley
Oct 19, 2025
1.0
Waited 20 minutes for this. Don't come often but every time I do they mess up my order. I shouldn't have to spend money just to waste it.
KH
Keith Hanisek
Oct 9, 2025
1.0
I don't even know where to begin here... Went through drove thru and ordered 2 black coffees this morning. Get around window and told to move up and wait due to being out of
TS
Trey S
Oct 3, 2025
1.0
if you like to constantly have your order be inconsistent and the staff act like you are an inconvenience for being here, this is the place for you. waited for what felt like forever as well as other customers and got crappy looks from employees working, no one was paying attention to the counter where people were waiting, etc. they do not care and it shows. on top of this ive had an incident here where i found a piece of someone’s hair cooked INTO what i was gonna eat so i’m not too sure why i even bothered coming back but clearly there was no need given the same sub par experience. and for the honorable mention, one of the so called “managers” on line has posted themselves smoking in the bathroom on the internet, like really?
MH
Matthew Hulse
Sep 27, 2025
1.0
After repeated disappointments from wrong/missing items and extremely long waits (+30 min). I’ve altogether stopped going to this location. They need to get their act together or close their doors.
What are the regular operating hours for this McDonald's location?
This McDonald's is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 5:30 AM to midnight.
When is the drive-through service available?
The drive-through is open Monday to Thursday and Sunday from 5:30 AM to 11:00 PM, and on Friday and Saturday from 5:30 AM to midnight.
What are the delivery hours?
Delivery is available daily from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, extending until 11:30 PM on Friday and Saturday.
What services does this McDonald's location offer?
This McDonald's offers DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, WiFi, and Curbside Pickup.
Which payment options are accepted at this location?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I place an order using a mobile app for this McDonald's?
You can place an order via the McDonald’s App, available on the Apple App Store and Google Play Store.
What is the address and contact number for this McDonald's?
The address is 1940 Lycoming Creek Rd, Williamsport, PA 17701. The main phone number is +1 570-323-5006.
Are there any nearby places where I can get my pet groomed?
Yes. Spot-On Pet Salon is located near this McDonald's, offering pet grooming services.
Is there a nearby gas station close to this McDonald's?
Exxon gas station is nearby, convenient for refueling before or after your visit to McDonald's.
What parks or recreational areas are close to this McDonald's?
Old Lycoming Township Park (Carl E Stoltz Park) and Susquehanna Bank Park at Historic Bowman Field are nearby, great spots to visit before or after dining.