GIANT

4.3
1434 reviews

About

Grocery StoreBeer StoreWine Store
Visit your local GIANT for low prices on fresh produce, everyday groceries and easy meals. Stop in for fresh sushi and the premium beer and wine selection. Sit and eat, grab a beer, and enjoy free WiFi.

Location

GIANT
1969 East 3rd St, Williamsport, PA
17701, United States

Hours

Reviews

4.3
1,434 reviews
5 stars
822
4 stars
412
3 stars
121
2 stars
29
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report unprofessional behavior from specific employees.

Cleanliness

The store is generally noted for being clean and well-organized, but there are significant complaints about the condition of the bathrooms.

Product Variety

Customers appreciate the wide selection of products, particularly in gluten-free and health food sections, though some express dissatisfaction with the organization of certain items.

Pricing

Prices are considered competitive by many, but some customers feel they are high compared to other stores.

Store Layout

Recent renovations have improved the store's appearance, but some customers find the new layout confusing.
  • EG
    Erik Guthrie
    3 days ago
    5.0
    Had what I needed.
  • DM
    Dennis Malenfant
    Nov 6, 2025
    3.0
    Clean well stocked with over priced items
  • VH
    Valorie Hearn
    Oct 26, 2025
    5.0
    Visiting from out of town and everyone was super friendly and helpful.
  • GG
    Gerry
    Oct 16, 2025
    1.0
    Completely unprofessional and rude customer service Alyson Carson's who.doesnt even belong working in this reputable company. So disgusting the way she behaves. Came in behind the customer service deal reeking like an ash tray. Then doesn't even greet and starts going off at the products that I have to return. She needs to be handled by the district manager right away.
  • RC
    Raul “Soldier09r” Carbajal
    Oct 3, 2025
    1.0
    If I could give ZERO I would. This pertains to GIANT DIRECT. How about the supposed “leaders” in charge actually do something if you have people that quit. LEAD FROM the front! How do you expect your people to care if YOU don’t?! If you’re short on people you step in and get the job done. Calling over 5 times to get nobody then having to call customer service to actually talk to someone is ridiculous. Make an SOP (standard operating procedure) for stuff like this in the future.

Frequently Asked Questions About GIANT

What are the regular operating hours of GIANT in Williamsport, PA?

GIANT in Williamsport, PA is open daily from 6:00 AM to 11:00 PM.

Does GIANT offer any special hours on holidays?

Yes, GIANT has special holiday hours such as closing at 2:00 PM on November 27, open until 6:00 PM on December 24, closed on December 25, open until 8:00 PM on December 31, and regular hours on January 1.