Dunkin'

4.0
775 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Williamsport, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
1975 W 4th St, Williamsport, PA
17701, United States

Hours

Reviews

4.0
775 reviews
5 stars
389
4 stars
162
3 stars
106
2 stars
38
1 star
80

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Service Speed

Many reviews highlighted long wait times in both the drive-thru and for mobile orders, with some customers waiting over 30 minutes.

Employee Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Food Quality

Several customers complained about burnt food and poor quality of items, particularly breakfast sandwiches.

Cleanliness

Some reviews noted cleanliness issues, particularly in the bathrooms, affecting overall customer experience.
  • EH
    Eric Herman
    Nov 12, 2025
    4.0
    Staff was friendly, polite, and helpful
  • CM
    Cody Mulberger
    Oct 28, 2025
    1.0
    So did a online order for my kid an me before she went to school got her bacon an a orange creamsicle drink me a croissant sandwich an iced coffee.. so while waiting I was told they were outta bacon so they switched to hashbrowns but never corrected the price an charged for bacon they didn't make my daughters drink right 😒 an burnt my sandwich only thing edible was the inside of it never going here again an advise others the same ...
  • JP
    Jeff P
    Oct 10, 2025
    1.0
    This place sucks. Stopped for a breakfast sandwich. Got bacon egg croissant, small munchkins and large coffee. $11. The sandwich was burnt ant the coffee had so much cream in it i couldn't drink it. Now I remember why I stopped going there.
  • JB
    Joey Blowey
    Oct 6, 2025
    4.0
    It's a nice Dunkin, plenty of room inside compared to some others I've been to.
  • LL
    Lindsay
    Oct 3, 2025
    1.0
    All of the reviews before mine are spot on. The people who work at this location have absolutely no work ethic, are unprofessional and honestly, lazy. The drive-thru line is a mess, never less than a 20 minute wait. I always order ahead on the app, and every single time they mess my iced coffee up. Every time! When I let them know, they have literally snatched the coffee out of my hand and slam the window shut. Maybe - just maybe, read my order correctly? The one young girl in the morning is always nasty. She's usually on the microphone. The African American lady is the only kind one who actually seems to like her job. It's become ridiculous, I've been coming here for years and only recently (last few months) has it gotten this bad. I don't understand with all of these horrible reviews, why nothing is done about it. You're going to continue losing customers.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Williamsport, PA?

Dunkin' is open every day from 4:00 AM to 9:00 PM.

Where is Dunkin' located in Williamsport?

Dunkin' is located at 1975 W 4th St, Lycoming, Williamsport, PA 17701, Newberry area.