Chipotle Williamsport is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported poor service, including rude staff, long wait times, and incomplete orders.
Food Quality
The quality of food varied significantly, with complaints about small portions, cold food, and inconsistent preparation.
Cleanliness
Many reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff, indicating that experiences can vary.
LA
Lane Andersen
3 days ago
5.0
The food is always delicious.
DL
Debra Leedom
3 days ago
1.0
Did an app order and did not receive my burrito bowl, I called and could not speak to a manager. Then my husband bowl was just steak n veggies, not what was order. We live 40 minutes away and we're very disappointed when we got home to eat or meals. Will not go back there again
DY
Di'Asha york
Dec 27, 2025
1.0
I always come to chipotle but this lady that works there attitude is uncalled for if you can’t handle when it’s busy don’t work in this setting the boy that was next to her was amazing and I always leave good tips but not this time and she literally put 4 pieces of chicken on my bowl and when I was saying something about it she got an attitude and walked alway as I’m speaking to her
RH
Rome Hyden
Dec 5, 2025
1.0
Hair was in my food. Tried to a refund in app. Wouldn’t do it
JJ
James Kishbaugh Jr
Nov 26, 2025
1.0
Ripoff supposed to be BOGO entree free today up to five free entrees per transaction according to the website sent my daughter to get four she was charged for three was told wasn't buy 2 get 2 actually it was! Will NEVER go to Chipotle again false advertising.