Chipotle Williamsport is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing overly salty or cold meals, while others praised the freshness and taste.
Service Issues
Many reviews highlighted poor service, including slow response times, rude staff, and incomplete orders.
Cleanliness
Several customers noted cleanliness issues, with dirty tables and unsanitary conditions reported frequently.
Portion Sizes
There were complaints about small portion sizes and inconsistent ingredient amounts in orders.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising friendly staff and good food.
PP
Poppa
2 days ago
1.0
Waited 5 minutes for someone to come to the window when I was looking at my order sitting there also watching employees look at me and keep talking
RG
Rustem Green
6 days ago
4.0
It's delicious. I love their food. there's not enough staff. Well, who in today's reality would work for $15.
AP
Amie P
Nov 17, 2025
2.0
I’m not sure if I should eat what I got. That was the dirtiest, most unpleasant ‘restaurant’ experience I have ever had. Lots of people standing around. The food buffet line was a total mess. One young guy doing pretty much everything. No lettuce for salads. Had to refill. The few toppings that were left were slopped with other things in them. I’m truly not sure my salad is edible and if anyone there has any food handling experience. For $10 it’s probably better to throw it away rather than get sick.
EB
Elaine Battilana
Nov 8, 2025
4.0
Tables were dirty and when asked if they would wipe they did, but did not dry. Otherwise good tasting food.