McDonald's

2.9
1663 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
430 Penn Ave, Wilkinsburg, PA
15221, United States

Hours

Reviews

2.9
1,663 reviews
5 stars
393
4 stars
255
3 stars
285
2 stars
206
1 star
524

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including undercooked items, missing ingredients, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms and food preparation areas.

Staff Attitude

There were numerous complaints about staff being unprofessional, rude, and dismissive towards customers.

Operational Issues

Customers experienced problems with the restaurant's hours, including being closed during posted hours and inconsistent service availability.
  • IC
    Ian Cockerham
    Nov 16, 2025
    1.0
    My friends food came out 30 minutes after I finished eating.
  • SW
    Sterling Woodruff
    Nov 5, 2025
    1.0
    I ordered a chicken sandwich combo meal and a triple cheeseburger burger. It looked like everything was just thrown on my triple. My chicken was rubbery and nasty. The bun is burnt. I lost my appetite so bad I couldn't even eat the lettuce and tomatoes. Also they gave me a watered down Hi-C. Not to mention I was waiting for a receipt for a minute, until I asked and she's like "we don't have no more paper. Oh and half of my fries weren't in the holder. I hope everyone gets fired and they close the place.
  • AH
    Arium H.
    Nov 4, 2025
    3.0
    Fries are always cold and my 20 piece nuggets only had 16. We check our stuff before we go but counting chicken nuggets before we go is a bit much. The staff is super friendly tho. It’s a McDonald’s. Whatever. Do wish I had gotten my whole order but the world is on fire so eh. 3 stars lol.
  • CP
    Clarkie Penney
    Oct 31, 2025
    2.0
    I ordered thru Door Dash. My food was delivered and the bag was sealed. I ordered a large fry among other things. The fry container was not even half full. What’s up with that?
  • LL
    Livin’ la Vida Local
    Oct 25, 2025
    5.0
    I’m not sure why they have such a low rating, I feel like people are maybe a little nit picky…or I value positive nice employees over other factors pf a restaurant. I’ll start with the negatives, it is in a questionable part of town. As in there is homeless people walking the streets like by the parking lot etc. the parking lot and entrance is in a slightly awkward position yet it could be worse. At least it’s not like parking on the street at Oakland McDonald’s. Other thing, I haven’t seen this here any other time yet the toilets in the women’s bathroom…. One had #2 in there and looked clogged… the other also wasn’t flushed. Coincidence? Maybe people in this area dont like to flush? I don’t know. Now my favorite things about this location… the workers are super respectful nice and friendly to me. Also when I order mobile to pick up inside.. sometimes I’m a little late and they never make a comment about it. And the food / my order is done FAST!!! So cmon people !! Raise up their score!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 430 Penn Ave, Wilkinsburg?

McDonald's at 430 Penn Ave, Wilkinsburg, is open daily from 7:00 AM to 11:00 PM.

What delivery options does McDonald's at this location offer?

This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.