Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Customers frequently reported issues with food quality, such as cold items, incorrect orders, and undercooked food.
Staffing Issues
Many reviews mentioned that the location is often short-staffed, leading to delays and chaotic service.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
Customer Experience
Overall, the customer experience was marred by a lack of accountability from management and staff, leading to frustration among patrons.
BB
Bailey Bean
5 days ago
1.0
Excellent employees, there is a male manager that is incredibly hostile and threatened me and my wife. Bad place.
MM
Morningside APs Pennsylvania Pittsburgh Mission
Dec 22, 2025
4.0
Pretty solid Mcdonalds experience. The only downside was I asked for a water cup and she just totally forgot about it but I'll give her some grace because they were busy and short staffed as every mcdonalds is in Pittsburgh. The sausage egg mcmuffins were on point. Some of the best I've had.
C_
CometKisses _
Dec 14, 2025
1.0
If I could give zero stars I would ordered ONLINE and pulled up and then THEY WERE CLOSED let alone the app is saying I used a deal that couldn’t.
CM
Cassandra Mock
Dec 7, 2025
1.0
Order food through the McDonald’s app went through the drive-through to get it. They put us around to wait for it. They came out with two out of the four meals that we ordered. We said something to the lady who came out to give it to us. She came back out with one more meal when we said we’re still missing one. She got a really bad attitude stormed away, so I went inside and it was chaos screaming yelling and cussing by employees and customers very uncomfortable environment to be in, especially for a place that you would take children. I will never be returning to this McDonald’s!
KK
Kayla
Dec 6, 2025
1.0
Went there for the Grinch meal and bought 3. The socks were not in any of them. I called back and the guy who picked up the phone was extremely rude. When I got there to get my socks I got their attention and they just went back to what they were doing. Service was extremely bad, super slow, and inefficient.