Sonic Drive-In

Reviews

• RR

  Ruupture

  5 days ago
  1.0
  Horrible pick up times. Lackluster customer service. Has always been like this.
• EF

  Elizabeth Figueroa

  Mar 31, 2026
  1.0
  Server name: JuJu… I asked for a combo and she charged me for every single item separately, I asked her if the website prices were different because it said $10 on the website, she said that was because I ordered a Large size (I never even said the size of the combo)... she charged me $15 dollars. When the website said $10.09 for the whole order. I asked for a burger no pickles, no lettuce, no tomatoes and guess what it had… ALL THREE OF THE THINGS THAT I ASKED NOT TO HAVE. I made sure to go on the website to be prepared when I get there and know exactly what I wanted because I am pregnant and this was my second time ordering food here and she said I did not order a combo! Who in the right mind would order everything item separately?!!! I’m never having this shit again, customer service in this place is the worst Ive experienced.
• LR

  Lucas Reynoso

  Mar 7, 2026
  1.0
  Bad had to get my own food the microphone doesn’t work for anything the whole building is a kitchen but they can’t even cook food right
• DB

  Da B

  Mar 3, 2026
  3.0
  I decided to give Sonic another chance after almost 10 years. The last time I ate at Sonic was around 2017 when the Scranton location near Scranton High School was still open, and I remember liking their Philly cheesesteak. So I went to the Sonic near the Wyoming Valley Mall in Wilkes-Barre and ordered the same nostalgic combo: Philly cheesesteak, tater tots, and mozzarella sticks. The tater tots tasted like they were cooked sometime during the Obama administration — dry, hard, and not even crispy. The mozzarella sticks were also impressive in their own way: the cheese inside somehow managed to be both solid and chewy at the same time. The only thing that saved the meal was the Philly cheesesteak. It’s still trashy fast food, but at least it tastes good. Overall....not terrible, not great. Just classic Sonic. Would I come back? Maybe… but probably in another 5 years when I forget this experience again.
• KM

  Khuram Mian

  Feb 20, 2026
  1.0
  Waited at a stall to eventually be told the stalls are closed and I had to go through the drive thru. Ordered 2 sundaes and a blast at 924pm. Didnt receive anything until 1002pm. I was given the wrong stuff. The lady who was working at night handed me the wrong order then disappeared. Waited for her to come back to the window to tell her the order was wrong. Got tired of waiting and left. The only highlight was my kids telling me every other terrible thing they would eat over coming to this place again on the drive home. Avoid at all costs. Update: Added pictures. 1/3 things correct. I had to get home and transfer what was given to me in a bowl to see what was in it. The other two items had reeses in them. No oreos or brownies anywhere. Not even sure if the size of whatever blast I got was right either.