Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
The staff here is excellent. I accidentally ordered the wrong item and was going to order a new one and crystal gave me the sandwich for free 10/10
MP
MsLaady Pain
3 days ago
1.0
I ordered thru door dash last night. I ordered the cheesy bacon burger or something like that. I took a few bites of the burger & I happened to look down & both patties of the burger were still pink. Raw. Undercooked. Whoever is the cook should be ashamed. I’m currently 3 months pregnant & now I’m fighting off food poisoning from the food I ate. You’re always supposed to check your product before selling it. I’m a manager of a fast food chain. & I can promise you, no matter how many times you apologize I will not be back. That’s how you lose business. I never leave complaints but I had too with this one. I can’t eat anything or drink anything as it comes right back up along with that burger.
DB
D Bulc
5 days ago
1.0
The guy that works in the payment window is horribly miserable! I came to Wendy's to pick up dinner today and he doesn't say hi, doesn't smile, just slightly opens the window enough to reach out his hand and grab your card. This is very off-putting, someone in Management should really talk to him.
AR
Alex Ramirez
Feb 27, 2026
5.0
I come here often after work or during the day. Food is always consistent quality and friendly staff.
MM
Monica
Jan 24, 2026
5.0
The food was hot and fresh. Customer service was great as well. This Wendy's is always good. They always get your order right and they're friendly.
Is the Wendy's at 980 Schechter Dr. in Wilkes-Barre open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at Wendy's in Wilkes-Barre?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
Does this Wendy's offer drive-thru, dine-in, and delivery services?
Yes, dine-in, drive-thru, and delivery services are available at this location.
How can I contact this Wendy's location for questions or feedback?
You can call (570) 970-1952 or reach the Customer Care team via their Contact page or Customer Satisfaction Survey online.
Are there any other dining options near this Wendy's?
Nearby dining options include Red Robin Gourmet Burgers, Lucky's Sporthouse, Chick-fil-A, Boston's The Gourmet Pizza Restaurant and Sports Bar, Nello's Pizza, Bennigan’s bar, Mizu Sushi, Cracker Barrel Old Country Store, and Bob Evans.
What nearby hotels can customers use when visiting this Wendy's?
Nearby hotels include Hilton Garden Inn Wilkes-Barre and Hampton Inn & Suites Wilkes-Barre/Scranton, PA, convenient for travelers to grab a meal.
How can nearby places like PNC Bank or Starbucks help customers visiting Wendy's?
Customers can conveniently handle banking at PNC Bank or enjoy coffee at Starbucks before or after dining at Wendy's, making it a convenient stop along their visit.
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