Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,575 reviews
5 stars
709
4 stars
440
3 stars
219
2 stars
77
1 star
130
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Customer Service
Feedback highlighted inconsistent customer service, with some staff being friendly and helpful while others were rude or unprofessional.
Food Quality
While many customers praised the freshness and taste of the food, there were complaints about cold food and improper preparation.
Cleanliness
Several reviews noted that the restaurant was clean and well-maintained, contributing to a positive dining experience.
Speed of Service
Customers experienced mixed reviews on service speed, with some noting quick service while others reported long wait times.
- 3P3III Presentations6 days ago5.0Went through the drive through, got an ice cream, very friendly people. Fixed up my food and got it to me. Open at 11:45. Awesome. Appreciate you.
- JTJuliana TaylorDec 29, 20252.0Pulled up to the window and the lady automatically had an attitude with me, which it seemed to be a manager so that’s kinda crazy??? The name on the receipt was Christina but not sure if that’s who it was it was an older looking lady. Moral of the story don’t hire managers or employees who don’t know how to speak respectfully to their customers unless you want your reviews down :)
- NVNicole ViolaDec 22, 20252.0Young lady at drive through always messes up the order , she’s onThe cell phone way to much always distracted messes up order and complicates things for no reason
- EMEduardo MusicDec 6, 20251.0They always close the door before the time they're told; the time is 10 pm and they're already closed by 9:50.
- RRRhonda RooDec 4, 20255.0It's fast food so🤷🏽♀️...however food from this location is usually fresh compared to other locations. The new Carmel cold foam is a must👌
Frequently Asked Questions About Wendy's
Is Highland Park Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 980 Schechter Dr. in Wilkes-Barre open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-thru at Wendy's in Wilkes-Barre?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
Does this Wendy's offer drive-thru, dine-in, and delivery services?
Yes, dine-in, drive-thru, and delivery services are available at this location.
How can I contact this Wendy's location for questions or feedback?
You can call (570) 970-1952 or reach the Customer Care team via their Contact page or Customer Satisfaction Survey online.
Are there any other dining options near this Wendy's?
Nearby dining options include Red Robin Gourmet Burgers, Lucky's Sporthouse, Chick-fil-A, Boston's The Gourmet Pizza Restaurant and Sports Bar, Nello's Pizza, Bennigan’s bar, Mizu Sushi, Cracker Barrel Old Country Store, and Bob Evans.
What nearby hotels can customers use when visiting this Wendy's?
Nearby hotels include Hilton Garden Inn Wilkes-Barre and Hampton Inn & Suites Wilkes-Barre/Scranton, PA, convenient for travelers to grab a meal.
How can nearby places like PNC Bank or Starbucks help customers visiting Wendy's?
Customers can conveniently handle banking at PNC Bank or enjoy coffee at Starbucks before or after dining at Wendy's, making it a convenient stop along their visit.