Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,042 reviews
5 stars
429
4 stars
237
3 stars
144
2 stars
72
1 star
160
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with cold, old, or improperly prepared food, including incorrect orders and undercooked items.
Customer Service
Numerous reviews highlighted rude and unprofessional staff behavior, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
A significant number of customers experienced problems with incorrect orders, including missing items and wrong modifications.
Cleanliness and Maintenance
Some reviews mentioned cleanliness issues and maintenance concerns, particularly regarding the drive-thru and dining area.
- CGCharli GodsChild3 days ago1.0Food tasted old, as if it was reheated in microwave to many times. Won't patronize again
- JCjoey cavalariDec 20, 20255.0Feels so good
- SDSarette DymkowskiDec 9, 20251.0If you like cold food then this is the place for you. Just bought a double cheeseburger and a BLT chicken sandwich. From the time I got it from the window to the time I got it home. In a 10 minute timespan the sandwiches were ice cold. The cheese on the chicken sandwich was not even melted. Then to top it all off. These stupid open top cups that are used for milkshakes and frosties are terrible. The damn cup tips over ya lose the whole thing. It spills out. These restaurants need a better cover for these beverages that don't have an open top.
- CYC-mirbars get yaOct 31, 20255.0Food is great When dropped fresh Not so good if it's been sitting awhile but if u in a hurry I guess it's ok
- JYJesse YurkshaOct 30, 20251.0Honestly I’m extremely disappointed in this location as most Wendy’s are good. This one is not the one if you want your food fresh, or even right at all. Upon multiple occasions I’ve visited this Wendy’s as it’s quick and convenient and every time after my first time being there I’ve been repeatedly let down over the smallest expectations I’ve had because it’s a small task. When I order a Dave’s triple I get a double baconator, when I place a mobile order and pick it up not even 5 minutes later the fries are cold and hard, I understand it’s hard for some people to work but just please try to be more correct and keep the customer in mind. On another note there is a very proper man in second window a couple weeks ago that made my day so I’m assuming there is a good crew and a bad crew, but the bad one works mostly all the time
Frequently Asked Questions About Wendy's
Is Kidder St. #3 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 359 Kidder St., Wilkes-Barre, PA?
The drive-thru is open daily from 6:30 AM until midnight (00:00).
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order various breakfast combos, croissant, biscuit, and classic sandwiches along with coffee and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at the Wendy's on Kidder St. and how can I order?
Delivery is available where offered. To check and order delivery, use the Wendy's app or visit order.wendys.com and enter your address.
Can I order Wendy's food using a mobile app?
Yes, you can order using the Wendy's app available on the Apple App Store or via quick links for convenient ordering.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutrition details are available online at menu.wendys.com and within the mobile app with customizable nutrition stats for each item.
Is this Wendy's suitable for casual dining or takeout?
Yes, the attire is casual and they offer dine-in, drive-thru, delivery, and takeout options.
What nearby coffee shops can I visit around this Wendy's location?
Nearby coffee shops include Dunkin' and Dunkin' Donuts, perfect for grabbing a coffee before or after your meal at Wendy's.
Are there any car rental agencies close to Wendy's at 359 Kidder St.?
Yes, nearby car rental agencies include Thrifty Car Rental, Budget Truck Rental, Enterprise Car Sales, Enterprise Rent-A-Car, Avis Car Rental, and Hertz, handy if you need a rental while visiting the area.
What nearby medical services are available near Wendy's on Kidder St.?
Nearby medical facilities include Intermountain Medical Group, Scott Street Medical Center, Intermountain Family Physician Associates, Michael Grasso, M.D., Ahamed Shamsedeen, MD, Kamlesh Patel, M.D., Ernest Julius, M.D., Commonwealth Health Laboratory, Mint Mini Dental Implants, and Intermountain Health Group.