Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,892 reviews
5 stars
662
4 stars
398
3 stars
353
2 stars
157
1 star
322
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported slow service, with long wait times for food orders, especially during busy hours.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and management issues.
Food Quality
Customers frequently complained about cold or improperly prepared food, including issues with fries and incorrect orders.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions, indicating a need for better maintenance.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, particularly sauces and condiments.
- ACAmy Campagna6 days ago4.0Make sure you check your bag before you leave
- LLLiamDec 30, 20252.0Took 30 minutes for our order to be ready.
- KJKyLee JadeDec 21, 20255.0Dominic is amazing. Very kind and patient, I showed him my nuggets and told him they were burned he heard me out helped me solve the problem & told us have a great night. he deserves a raise!
- AVAna VenturaDec 21, 20255.0Dominic furlong killed it he’s amazing!!! Best service ever!! He deserves a raise fr🙂↕️🙂↕️🙂↕️ asking for Dominic every time.
- NCNick CarrDec 9, 20254.0Like any other McDonald's. Only "issue" I had was the time it took to receive the food. I put the word issue in quotations due to it seemed a tad busier than usually possibly so I want to be fair and I also try to always be patient and understanding. Usually food is fairly quick but their have been a few times inside it took a while. If you want it fast go to the drive thru. Otherwise a good McDonald's
Frequently Asked Questions About McDonald's
What are the regular store opening hours for McDonald's at 744 Kidder St, Wilkes Barre?
McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru operates every day from 5:00 AM to midnight (12:00 AM).
What delivery options does McDonald's offer at this location?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online for delivery or pickup?
You can order online through McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's location?
Yes, WiFi service is available for customers at this McDonald's.
What types of food and dining options does this McDonald's offer?
This McDonald's provides a variety of menu options including fast food, breakfast items, burgers, sandwiches, coffee, frozen yogurt, and ice cream.
Are there any nearby restaurants customers might want to visit before or after McDonald's?
Nearby restaurants include Mirakuya Japanese Restaurant for sushi, Yummy Bowl featuring Mongolian and American cuisine, Sonic Drive-In offering fast food and burgers, IHOP for breakfast and brunch, Domino's Pizza for pizza delivery, Auntie Anne's for snacks, Long John Silver's for seafood, and Starbucks for coffee and smoothies.
What nearby stores can customers visit along with McDonald's?
Customers can shop nearby at stores such as AutoZone for automotive parts, Mattress Warehouse for furniture, Lids for hats and fashion accessories, Hollister for clothing, Toys"R"Us for toys, Med Plus Uniforms & Scrubs for clothing, Ocean State Job Lot for discount home goods, Boost Mobile for mobile phones, and Chacos for shoes.
Are there any nearby health and medical services close to McDonald's at 744 Kidder St?
Yes, nearby health-related places include The Knee Center (orthopedist and hospital), Miracle-Ear Center (hearing aids and medical supply), Miracle-Ear Hearing Aid Center (doctor), and Columbia Care Wilkes-Barre (cannabis clinic and dispensary).