Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,945 reviews
5 stars
688
4 stars
414
3 stars
363
2 stars
164
1 star
316
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.
Food Consistency
There were numerous complaints about incorrect orders and food quality, including cold or improperly prepared items.
Cleanliness
While some customers noted cleanliness, many others mentioned dirty tables and unsanitary conditions.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior and lack of effective communication.
Mixed Experiences
Despite the negative feedback, a few customers had positive experiences with friendly staff and good food.
- ELEberly LogisticsDec 28, 20251.0Very slow and rude to customers
- JSJulius SeiwellDec 22, 20251.0The holiday pie was cold
- JXJune xoDec 17, 20252.0I have ordered holiday pies there twice now this year, since I started a job in January nearby, and I noticed that the filling inside tasted dry like the moisture was cooked out of it and all you really taste is the crust. Somehow the crust is normal and doesn't Look overcooked, but I am positive that however these are being prepared is probably resulting in an inferior result. I got 2 pies today and they were both dry. I live in Mountain Top 18707, so I went there afterwards to the McDonalds in that town to get a order there. And the McDonald's in Mountain Top was excellent- the custard was warm and filled the inside of the pocket. The one from Wilkes Barre was dry and when you crack the pie in half, the custard shrunk and dried up alongside the bottom crust. Thank you for taking the time to read my feedback. I hope with a little time and training this can be corrected. Also! I am sad to hear the Grinch Meal was not offered at all at the Wilkes Barre store. Participating in those sort of activities is fun and I am sure it would have been well received by the local patrons to the area. A missed opportunity. I shared this feedback on the McDonalds website. I am also sharing here for other customers to be aware that the pies are not consistent with how I have had them in the past... when a girl wants a sweet treat after a hard day at work, the last thing she wants is to bite into a sad dry dessert.
- DSDave Slasher83Dec 12, 20251.0This place has gone downhill in a very short amount of time. At one time it was one of the better McDonald's in the area. Someone explain to me how half of my burger was cooked but the other half was literally ice cold and raw? Not only that, I was missing an entire burger from my order...
- SZSuzanne ZeveneyDec 7, 20251.0The food took over 20 minutes to get. It came out room temperature. Asked for extra salt and pepper three times. The manager was very nasty. The atmosphere was very dirty. All the tables were dirty. I called the number on the receipt to speak to the manager... She said I do not have time for this and hung up on me.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 900 Wilkes Barre Township Blvd?
McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in and delivery services.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open every day from 5:00 AM to midnight (00:00).
Does this McDonald's offer delivery and pickup services?
Yes, McDonald's offers curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
Where can I order McDonald's food online from this location?
You can place your order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's on Wilkes Barre Township Blvd?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customer convenience.
What is the address and phone number for this McDonald's location?
The McDonald's is located at 900 Wilkes Barre Township Blvd, Wilkes Barre, PA 18702, and the phone number is +1 570-829-4582.
Are there any nearby parks that customers can visit before or after dining at McDonald's?
Yes, Seven Tubs Natural Area, a nearby park, is close to McDonald's and can be a great place to visit before or after your meal.
What other dining options are near McDonald's at 900 Wilkes Barre Township Blvd?
Nearby dining options include Mom & Pop's Pierogies (Polish restaurant), King Of Kings Gyros (Greek restaurant), Empanada King (fast food), Tin Tin Chinese (Asian restaurant), and Notis the Gyro King (food truck).
Where can customers find grocery stores and convenience options near McDonald's?
Nearby grocery and convenience stores include Aldi supermarket, Dollar Tree discount store, Rite Aid pharmacy, and Wawa convenience stores.