McDonald's

3.5
2221 reviews
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Business Details

150 East Hampton, Wilkes Barre, PA
18701, United States
(570) 822-4090
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
150 East Hampton, Wilkes Barre, PA
18701, United States

Hours

Reviews

3.5
2,221 reviews
5 stars
823
4 stars
402
3 stars
389
2 stars
193
1 star
414

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, forgotten items, and rude staff, particularly during night shifts.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.

Staff Friendliness

While some customers praised the friendliness of the staff, others noted a lack of professionalism and negative attitudes from employees.

Cleanliness and Atmosphere

The cleanliness of the location received mixed reviews, with some customers appreciating the environment while others reported issues like loitering and unsanitary conditions.
  • JJ
    JR Joker
    1 day ago
    1.0
    This place sucks always waiting for food and don't be a dasher you never get your food if you not going to serve food then don't offer the service it's all paid for just give it to us. This place is why McDonald's has a bad name
  • EL
    Eric Lynn
    5 days ago
    5.0
    Friendly service, quick delivery of order, excellent quality of food. Fries were nice and hot with just the right amount of salt. Burger was cooked properly and tasted delicious. Frappe and milkshake were great! Employees were very friendly and helpful. All were smiling and attentive to my questions.
  • TR
    Timothy Raszewski
    Dec 30, 2025
    1.0
    Looks like a homeless encampment in there
  • KZ
    Kev Zep
    Dec 11, 2025
    1.0
    After forgetting my drinks they forgot my large fries and small fries this is utterly ridiculous. That is worth about 6 dollars of fries altogether unacceptable
  • IC
    Isaiah O Connor
    Dec 6, 2025
    1.0
    I gave these guys a one star because I went in and I placed the order for six piece chicken nugget quarter pounder meal and a happy meal and it was 40 bucks and then I came to check out my bag and I was missing my snack wrap they gave me the snack wrap then but then when I returned home, I checked through the bag because the lady interrupted me from being able to check through my food and I realized that they were missing my six piece chicken nugget. The food was $40 altogether round-trip $60 they didn’t pay for my Uber. They didn’t even give me another McNugget in there and I didn’t even give me free points. They still charged the McNugget on my order so this is why this place gets a one star
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Frequently Asked Questions About McDonald's

What are the regular operating hours of this McDonald's location?

This McDonald's is open 24 hours every day, from midnight to 11:59 PM.

What are the delivery hours for McDonald's at 150 East Hampton, Wilkes Barre?

Delivery is available Monday from 6:00 AM to 11:30 PM; Tuesday from 6:00 AM to 3:59 AM the next day; Wednesday through Saturday from 4:00 AM to 3:59 AM; and Sunday from 4:00 AM to 11:30 PM.