Dunkin'

4.0
1071 reviews
Get DirectionsCallWebsite

Business Details

1020 Wilkes-Barre Twnshp Blvd, Wilkes Barre, PA
18702, United States
(570) 822-2243
https://www.dunkindonuts.com
GoogleInstagramTwitter

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilkes Barre, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
1020 Wilkes-Barre Twnshp Blvd, Wilkes Barre, PA
18702, United States

Hours

Reviews

4.0
1,071 reviews
5 stars
569
4 stars
221
3 stars
95
2 stars
42
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and staff attitude, with many stating that their orders were often wrong or incomplete.

Food and Drink Quality

There were mixed reviews regarding the quality of food and drinks, with some customers praising specific items while others complained about cold or poorly made items.

Staff Friendliness

While some customers highlighted friendly and efficient staff, others experienced rude service and a lack of professionalism.

Cleanliness

Several reviews noted that the store was clean, but there were also mentions of unsanitary conditions and a decline in the overall atmosphere.

Efficiency

Some customers appreciated the quick service during busy times, while others experienced long waits and poor management of orders.
  • DT
    donamick (thebiggD)
    Dec 18, 2025
    1.0
    When I tip you don't give me cold decaf coffee. God damn it!
  • EH
    eugene hess
    Nov 24, 2025
    5.0
    Sugar maple bacon sandwich is Great
  • YT
    Yajhaira Tellado
    Nov 11, 2025
    1.0
    Many yrs before this was a very good establishment, now is a joke for most employees there. Only a few give a dame of the food and drinks they're preparing. The manager is the worst. Instead of training employees well, making sure everything is clean and most importantly the preparation of the food and drinks are made correctly. The manager insults the employees with racial remarks, makes fun of them humiliating the employees and the store is a disgrace filthy. I don't know how this Dunkin' has stayed open. I suggest to go to another Dunkin' or another coffee ☕️ shop.
  • VB
    Virginia Bujorian
    Nov 3, 2025
    5.0
    First time stopping at this store. They were all working so hard to keep up and doing well. On Saturday the lady at the cash register was just so sweet.i wish I had gotten her name, I think it was something like Tiva? The breakfast sandwiches were good for fadt food
  • JR
    Josiah Rasbeck
    Oct 23, 2025
    5.0
    I love this place. I come here every Thursday to grab donuts for the crew and I’ve never had an issue for over the past 2 years. Keep up the amazing work!!!!
Read more reviews on Google

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Wilkes Barre, PA?

This Dunkin' in Wilkes Barre, PA operates daily from 4:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services.