Dunkin'

4.0
1066 reviews
Decked Out Lattes
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Business Details

1020 Wilkes-Barre Twnshp Blvd, Wilkes Barre, PA
18702, United States
(570) 822-2243
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilkes Barre, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Dunkin'
1020 Wilkes-Barre Twnshp Blvd, Wilkes Barre, PA
18702, United States

Hours

Reviews

4.0
1,066 reviews
5 stars
567
4 stars
221
3 stars
95
2 stars
42
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with order accuracy and staff attitude, with many experiencing incorrect or incomplete orders.

Staff Friendliness

Despite some negative experiences, many customers praised the friendliness and helpfulness of the staff during their visits.

Product Consistency

There were mixed reviews regarding the quality and consistency of food and drinks, with some customers enjoying their orders while others faced issues like incorrect flavors or poorly made drinks.

Cleanliness

Several reviews highlighted the cleanliness of the store, indicating a positive aspect of the location.

Operational Hours

Customers expressed frustration over inconsistent operating hours, including early closures and long wait times.
  • YT
    Yajhaira Tellado
    Nov 11, 2025
    1.0
    Many yrs before this was a very good establishment, now is a joke for most employees there. Only a few give a dame of the food and drinks they're preparing. The manager is the worst. Instead of training employees well, making sure everything is clean and most importantly the preparation of the food and drinks are made correctly. The manager insults the employees with racial remarks, makes fun of them humiliating the employees and the store is a disgrace filthy. I don't know how this Dunkin' has stayed open. I suggest to go to another Dunkin' or another coffee ☕️ shop.
  • VB
    Virginia Bujorian
    Nov 3, 2025
    5.0
    First time stopping at this store. They were all working so hard to keep up and doing well. On Saturday the lady at the cash register was just so sweet.i wish I had gotten her name, I think it was something like Tiva? The breakfast sandwiches were good for fadt food
  • MG
    Map Review Guy
    Oct 28, 2025
    4.0
    Gets it done, sometimes sloppy
  • JR
    Josiah Rasbeck
    Oct 23, 2025
    5.0
    I love this place. I come here every Thursday to grab donuts for the crew and I’ve never had an issue for over the past 2 years. Keep up the amazing work!!!!
  • BF
    Bruce Francis
    Sep 24, 2025
    5.0
    Very friendly from the cashier to the girl cleaning the windows
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Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Wilkes Barre, PA?

This Dunkin' in Wilkes Barre, PA operates daily from 4:00 AM to 9:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, it offers both delivery and curbside pickup services.