Dunkin'

3.9
811 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilkes Barre, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1146 Highway 315 Blvd, Wilkes Barre, PA
18702, United States

Hours

Reviews

3.9
811 reviews
5 stars
403
4 stars
176
3 stars
80
2 stars
46
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and inconsistent drink preparation.

Cleanliness

Several customers noted that the location was dirty and unkempt, affecting their overall experience.

Staff Friendliness

While some customers praised friendly staff, many others experienced rudeness and lack of professionalism.

Product Availability

Customers expressed frustration over limited product availability, including missing items and out-of-stock items.
  • SA
    Susan A
    4 days ago
    5.0
    Everyone loves Dunkin!
  • MB
    Marcel Bartley
    Oct 29, 2025
    5.0
    10/29/25 Just one mile off f Route 81, off the ramp and two lights later you are there. Easy on and off. Friendly staff, newer building, typical Dunkin fare, coffee was strong for their brew.
  • MB
    melissa blythe
    Oct 6, 2025
    5.0
    Always made perfect! My all time favorite.
  • JF
    Jakob Fenner
    Oct 3, 2025
    1.0
    Haven’t gotten a coffee correctly in months
  • LH
    Linda Hartwick
    Sep 21, 2025
    1.0
    They open there doors at 6.00am yesterday Saturday morning me and another car waiting in our cars. A employee was late arriving for her shift. Drive thru was very busy so finally at 6.15 am I entered the store. A lot of employees working in the store music blasting I Mean loud I thought I was walking into a night club. I was in the casino playing till 1.00 am still tired who wants to hear loud music blasting early in the morning??? So I asked a guy in charge if he could lower the sound heard absolutely not. So I had to charge my phone a little bit oh I almost forgot when I walked into apology from the staff about making me wait in my car. Stone face taking my order I ordered a Xtra large coffee the girl was in a rush she did not fill it up to the top. I will never ever go back to this horrible establishment.I looked up the reviews on this store not good now I can see why?

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilkes Barre, PA?

Dunkin' in Wilkes Barre, PA is open daily from 4:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.