Dunkin'

3.8
371 reviews
Decked Out Lattes
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Business Details

41 Public Square, Wilkes Barre, PA
18701, United States
(570) 970-3444
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilkes Barre, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
41 Public Square, Wilkes Barre, PA
18701, United States

Hours

Reviews

3.8
371 reviews
5 stars
179
4 stars
74
3 stars
43
2 stars
18
1 star
57

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks.

Staff Attitude

Numerous reviews highlighted rude and unhelpful staff, contributing to a negative customer experience.

Service Speed

Customers experienced slow service, especially during busy hours, leading to frustration.

Cleanliness

Several reviews mentioned unsanitary conditions and a dirty environment, impacting overall satisfaction.

Product Quality

While some customers enjoyed the coffee and food, others reported inconsistencies in drink preparation and food quality.
  • SS
    Sharon
    Nov 16, 2025
    5.0
    Great food, better coffee but decen ty lying priced. Quick service. In and out in under 5 minutes.
  • LM
    Lydia Mora
    Nov 4, 2025
    1.0
    The general manager down at the square it’s telling customers not to tip on credit card because she doesn’t get none of the tip on card and that’s very unprofessional I don’t like that because people work hard for there money
  • SC
    Sam Calle
    Nov 4, 2025
    1.0
    how u run out of everything and still accept mobile orders
  • EL
    ellen lein
    Nov 4, 2025
    1.0
    Mess up my order every time and don’t even ask questions on how I want my stuff
  • LL
    ldluuKKe
    Aug 21, 2025
    1.0
    Went in with my mom and sister because they can't help but yearn for whatever crappy sugar water drinks they sell here, the woman who took the order was very rude and unhelpful to my mother who was very confused by all the crap they put in their drinks, and the loud noise of all the machines they have running at once drowning out people talking to the point that you can't even hear yourself think doesn't help. The order was expensive for only three items although I'm not sure if the donut was even included in the order or if the lady left that out of the order thanks to the loud ambient noise because we did not receive a receipt for our order. My mother and sister were dissatisfied by their drinks anyways. Also, today is my birthday and I asked if I could receive a birthday freebie and was told no even if I downloaded the app and gave this greedy corporation my data.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilkes Barre, PA?

Dunkin' in Wilkes Barre, PA is open Monday to Friday from 5:00 AM to 6:00 PM, Saturday from 6:00 AM to 6:00 PM, and Sunday from 7:00 AM to 2:00 PM.

Does Dunkin' in Wilkes Barre offer delivery or curbside pickup services?

This Dunkin' location does not offer delivery or curbside pickup services.