Dunkin'

3.8
373 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Wilkes Barre, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
41 Public Square, Wilkes Barre, PA
18701, United States

Hours

Reviews

3.8
373 reviews
5 stars
180
4 stars
74
3 stars
43
2 stars
18
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and slow service during busy times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food or drink preparations.

Cleanliness

Several customers noted unsanitary conditions, including dirty facilities and unprofessional handling of food.

Staff Friendliness

Despite the issues, some customers praised the friendliness of certain staff members, indicating a mix of positive and negative experiences.

Product Quality

While some customers enjoyed the coffee and food, others complained about inconsistencies in drink preparation and food freshness.
  • SS
    SayingsFN
    Dec 31, 2025
    1.0
    Asked for bagel got croissant instead for my sandwich but that’s fine I don’t care. But they also burnt my croissant because they’re too busy talking and looking at their phones maybe do your job and not be lazy.
  • SS
    Sharon
    Nov 16, 2025
    5.0
    Great food, better coffee but decen ty lying priced. Quick service. In and out in under 5 minutes.
  • LM
    Lydia Mora
    Nov 4, 2025
    1.0
    The general manager down at the square it’s telling customers not to tip on credit card because she doesn’t get none of the tip on card and that’s very unprofessional I don’t like that because people work hard for there money
  • SC
    Sam Calle
    Nov 4, 2025
    1.0
    how u run out of everything and still accept mobile orders
  • EL
    ellen lein
    Nov 4, 2025
    1.0
    Mess up my order every time and don’t even ask questions on how I want my stuff

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Wilkes Barre, PA?

Dunkin' in Wilkes Barre, PA is open Monday to Friday from 5:00 AM to 6:00 PM, Saturday from 6:00 AM to 6:00 PM, and Sunday from 7:00 AM to 2:00 PM.

Does Dunkin' in Wilkes Barre offer delivery or curbside pickup services?

This Dunkin' location does not offer delivery or curbside pickup services.