Chipotle Wilkes Barre is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent portion sizes, with some receiving generous servings while others noted small portions.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, leading to a negative dining experience.
Service Speed
Many customers experienced long wait times for their orders, both for in-store and online pickups, often citing poor staff efficiency.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others reported issues like stale chips and poorly made burritos.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.
IS
It's a saab story
Oct 22, 2025
5.0
This chipotle is always consistently giving good portion sizes. Come every week and am never disappointed
EE
Everlasting
Oct 5, 2025
5.0
Good proportions compared to all the chipotles
EM
Erica Maclin
Sep 24, 2025
1.0
The wait was entirely too long. Employees
MB
Michael Beck
Sep 3, 2025
1.0
Expensive and salty, like salty as drinking out of the ocean salty. Salty… have I mentioned salty enough?
YM
Yanesi Martinez
Aug 29, 2025
1.0
All I ordered online was chips and 3 sides. I had to wait for the long line to be taken care of before mine was ready. It stated it was ready at 9:10 and i get there to have to wait 20 mins for order. This location is ALWAYS a problem.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Wilkes Barre?
Chipotle Mexican Grill in Wilkes Barre is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Wilkes Barre?
It is located at 280 Mundy St, Ste 1, Luzerne, Wilkes Barre, PA 18702, near Five Guys.
Does Chipotle Wilkes Barre offer pickup and delivery services?
Yes, Chipotle Wilkes Barre offers both in-store pickup and delivery options.
How can I place an online order for Chipotle Wilkes Barre?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
What type of food and ingredients does Chipotle Wilkes Barre emphasize?
Chipotle focuses on responsibly sourced, real food made with wholesome ingredients without artificial colors, flavors, or preservatives, using only 53 real ingredients.
Is Chipotle Wilkes Barre welcoming to the LGBTQ+ community?
Yes, this location welcomes LGBTQ+ customers.
What nearby restaurants can I visit around Chipotle Wilkes Barre?
Nearby restaurants include Five Guys, Ground Round, The Burger Experience, The Wing Experience, Mission BBQ, Blaze Pizza, Smokey Bones Bar & Fire Grill, and PrimoHoagies Wilkes-Barre Township, PA.
Are there any nearby shopping options close to Chipotle Wilkes Barre?
Yes, nearby shopping centers include Wilkes-Barre Commons, OfficeMax, Buff City Soap, Pier 1 Imports, and Famous Footwear.
What nearby services can assist with travel or automotive needs near Chipotle Wilkes Barre?
Nearby services include Hertz Rent A Car, Firestone Complete Auto Care, Nationwide Car Sales, and Ken Pollock Alfa Romeo for rental, repairs, and vehicle purchases.
How can customers contact Chipotle Wilkes Barre for inquiries or feedback?
Customers can contact Chipotle Wilkes Barre via phone at +1 570-829-2694 or email at PA.2433.WilkesBarre@chipotle.com.